Reviews for KFC in Rochester, MN
Right now i feel totally ripped off but i will give kfc one last opportunity by ordering from a different location. This... location claims new menu and prices, if this holds true then i will never purchase kfc again. 12 piece bucket of legs/thighs for$28, that was chicken only. I questioned the employee but felt that it was my decision/time to order it so i better followthrough and pay. Its up to kfc now to help my decision for future purchases. I am confident that my opinion is correct, almost$2.50 per piece? Good luck!!!! Read more
Wish I could give negative stars this location is managed terribly or the employees lie and say they are management one of the... two. Their online system had an error, they couldn?t come up with a solution, I came up with 2 they refused to work with me.When I asked for a supervisors name they?d refused to give even a first name. I have our interaction recorded on video. Waitingfor the district manager to call me back so I can provide proof of the incompetence of this store Read more
The staff are friendly, if a bit unprofessional. Our order was missing sauces and a couple sides. I would only go here if you?re... picking up in person and have the time to verify your order is actually correct. Honestly though, unless you?re really cravingKFC, this place probably ain?t worth the stress of a messed up order. Read more
This store (2nd street) does not answer their phone. The other store says they turn their phones off and are unprofessional. ... This is absolutely the worst KFC I have ever dealt with. I called 15 times with no answer. They turned off specialinstructions on Door Dash and do not have a full correct menu. So you can?t change or add instructions to your order. I wouldgive 0 Stars if I could. I will not order from this KFC again and will complain to their regional manager. This is a poorly runstore. Read more
We had a small mix up with my chicken bucket but, they made it right without hesitation. KFC is really good if you're looking... for chicken. I will surely go back Read more
Why would anyone want to pay such high prices for (small portions,) grumpy service by manager; I can pop over to The Canadian... Honker for a full home style cooked meal, served with a SMILE ???? & delicious????.????????????????????????????????????????????????????????????. P.S. why does KFC close @7pm??? Read more
I ordered ahead, got to the restaurant at 6:55, onoine they said my order would be ready just after 7. When I walked in to pick... it up they said the lobby closed a couple minutes before and I'd have to go through the huge drive thru line. I'd been onlocation since before the lobby closed. It was also after my ready time, so it should have already been good to go, it wasobvious they hadn't even started making it. If your lobby is gonna be closed for pick up, that needs to be a part of the onlineorder process. I have crying kids in the car, I can't wait in a parking lot for 30 min. Another woman came in on foot and wasdenied in lobby pick up, she was told to walk through the drive through with the cars. Read more
A 2 piece meal was over $10 before tax.