Reviews for Firehouse Subs Salem Road in Rochester, MN
They make great tasting subs, in a variety of flavors! Highly recommend the chipotle chicken in a size medium. Great customer... service too and always helpful! Read more
Great food and worth it! They also donate for firefighters and other services. I always round up to assist with them continue to... help out the fire, EMT services. Staff has always be helpful and greet you on entry. Read more
The subs were very good, even my pickup eater liked it! My Club on a sub tastes soo good!
Subs take a bit longer, but are good. Staff was not overly friendly, but they knocked the sandwiches out so that's not a... negative. Good job overall. Medium sandwiches are big enough to share, so be strategic. Read more
Love Firehouse Subs! I get the Hook and Ladder. On this visit, 2 people in my group got the Smokehouse Beef and Cheddar... Brisket, which they loved. One person just gets a ham and cheese, which they enjoy. I think the quality of the meat is great. I like that they are hot subs, although I believe you can get them cold if you like. The toppings are fresh. I like that itcomes with a pickle on the side. If you aren't a pickle lover, you might want to say no pickle, as the juice can get into yoursandwich which I am told by non pickle lovers in my family is not a good thing. If they had one in my town, I would probably gothere way too much. I love that you have large choice of sides, including a side salad and soups. I love the salad, as it hasmore than just tomato on it. I do remove that pepperoncini, because I am not a fan. One of our party gets the Chicken andDumpling soup, which they love. I also tried the cookie this time, which wasn't bad, but the brownie is amazing! The onlything I don't like is the Coke Freestyle machine they have for fountain beverages. I feel like your beverage doesn't tasteright because of all the drinks that flow through the same nozzle, but they do have bottled beverages available. This is waybetter than Subway, so if you like Subway, go here instead. If they had one in my town, I would probably go here way too much. Read more
Super great sandwich and workers were pretty nice can't ever go wrong with the turkey bacon ranch. Next time I might get a large... tho bc it didn't fill me up Read more
My salad was excellent! The chicken was delicious and the vegetables were perfect! Thanks for a healthier option with great... flavor! Read more
2-month update: Even after Firehouse Subs responded to my initial review by stating they wanted to "make this right" regarding... their error, I still haven't heard a thing from them. Terrible company. 1-month update: I discourage anyone from patronizingthis store and now question the ethics of the company as well. Clearly there is an issue with their website ordering process asI had ordered a large Hook n Ladder for $16.00 and received two slices of toast upon delivery to my house (see original reviewand photo of actual "sandwich/bread" that accompanied it). You'll also notice the company's response to my initial review thatthey "hope to make it right". That was well over a month ago now and I haven't heard another peep from them. Quite unbecoming ofa company that tries to portray itself as a virtuous supporter of the firefighters in our communities. I'll keep updating andwill keep anybody that is considering giving this store/company business posted! Initial review: Terrible! We spent ~$80.00 onour Firehouse order last week for 4 sandwiches--including 2 large Hook n Ladders--and 2 cups of soup. Upon delivery, one of theHook n Ladders was literally just the bread!!! Zero ingredients! It was supposed to be a Hook n Ladder and it literally was justthe bread! See accompanying photo! When I called the store to inform them, the employee simply said that some people just orderbread!!! Really??? Some people specifically order a Hook n Ladder for $16.00 and just ask for the bread?!? I doubt it. Don't youthink an employee would have called to verify the customer didn't want any ingredients on the their $16.00 sandwich theyspecifically ordered as a Hook n Ladder?? What kind of world do we live in these days?!?!? At least they included the pickle? Read more