Reviews for Cinnabon in Rochester, MN
Friendly staff and fresh rolls! I was nervous to stop by given the subpar reviews, but I?m so glad I did. The experience was... nothing like the reviews! The cashier (manager?) was so friendly and the small team of staff had plenty of fresh rolls ready!Classic, delicious, quality Cinnabons. ???? Read more
The was almost nothing made amd what they did have was old, and a 15 minute wait for anything you ordered.
We stopped at the Marriott subway level Cinnabon around noon today 3/7. Just ordered 2 coffees and a pepperoni. Had we observed... the employees there is no way we would have ordered. None of the 3 employees were wearing masks. Didn?t see any tongs, justunloved hands grabbing the food. This is in the Mayo Clinic subway system and although I realize they have no control over thesebusinesses, they should be aware that masks are required in the area. A very disgusting visit. There is no excuse! Read more
Witnessed employees yelling at several customers for various reasons. Employees flat-out refusing to serve customers based on... personal beliefs (employee doesn?t think a cup of water is as sanitary as a bottle, so will only sell bottles of water). Shoutedat separate customer because they ?haven?t had time to make? the item he asked for (once). An unbelievably poor experience.Occurred 12/6 around 10:30-11 am. Read more
We visited the Mayo Clinic location when we were having tests done Thursday morning 7/1? the man that was helping us had great... customer service! He was friendly on a day that I really needed it? he is the type of employee anyone should be proud to haverepresenting their company? I don?t usually write reviews but the food was great and the person working really deserves to getrecognized for being so friendly and helpful Read more
Seriously disappointed. Online hours say Monday-Friday 6a-5p. I got there at 6am to pick up rolls to treat my coworkers and the... store was gated up and dark. No sign of anyone getting ready to open or preparing rolls...nothing. I finally asked employeesfrom another shop in the subway if the hours were listed wrong or if they knew what time it was supposed to open. I was told itwas hit or miss as to what time, or even IF, they would open on any given day. Then I read the reviews for this site and I seethis has been a problem for years. So, it can?t be blamed on the pandemic. Oh well, I guess I just saved $$$. Read more
Went there at 6:10 to find out that the hours are wrong. They don't open until 6:30. I hope someone will correct the hours so... other don't waste their time. I didn't have time to wait. Based on my observation, the one employee was not going to have therolls ready any time soon. I couldn't smell them baking. This chain is such a disappointment. I love the product, but they havevery few stores, and I rarely get there. The prices are astronomical which I don't mind if the quality is there, but it's hit ormiss. The profit margin has to be incredibly high. I don't understand why they don't have more locations like they did back inthe 80's. It will likely be years before I stumbled upon another store. Read more
The lady at the counter was fantastic! The cinnamon chocolate chip cookie was outstanding, not to mention the cinnamon rolls! ... I wish west Michigan would have a Cinnabon like this one!!! Read more