Reviews for Casey's in Rochester, MN
Went in for some snacks and I asked if I could get a couple slices of new pizza on the display. I understand that you can?t... always keep up with fresh food. The pizza on display looked absolutely disgusting. It was old, dry, colorless and looked nasty.Usually I don?t mind eating ?dead? pizza (not shiny or fresh). But I asked for two new pieces since they looked like they weremorning 2-3 and it?s 7:15pm? the cashier was nice and asked the cook if she could make new. I heard her from the kitchen ? I?mtoo busy no? in a rude tone. The Cheshire tried to be nice about it to me that she said no. I just bought my drinks and left.The attitudes in this store are disgusting and your employees need to have a good manager come and watch them. Absolutelyridiculous. I usually go to kwik trip because of this? Read more
Delivery is horrible. We ordered a pizza and waited 90 minutes and it was delivered to the wrong house. Called the store and... they said they couldn't do anything. Wow Casey's... great customer service. Don't mess around, just go to Kwik Trip, where theiremployees are a lot nicer and actually care about their customers. EDIT: Casey's Corporate Office returned my calls and messagesand gave me credit in their "Casey's Dollars" which expire in 30 days. Great customer service at corporate! ???? ? Read more
It's baffling how slow they are when it comes to making pizza. I've ordered from them multiple times on my way home from work.... I'll show up 15-20 minutes later to an empty gas station with two employees sitting at the counter talking, only for them totell me that it'll be an hour before my pizza is ready. I have checked their wait times around 7 or 8 most nights and Ihonestly believe they put the wait time at an hour to deter people from ordering so they don't have to work. Read more
Casey?s, where the premium is not-so-premium? But every every pump besides this one had the ?contains ethanol? label on the... premium rather than the standard unleaded. Really confusing?mislabeled gas is a serious problem. Read more
Between being on her phone the entire time, snapping about not being able to accept the old box coupons any more, which we'd... typically understand, but just wanted to ask, not wearing a mask and snapping at other employees, we did not have a goodexperience getting a pizza from this store. Read more
Not real impressed... stopped in for a frozen coke and the machine must have just been started, no big deal. Attempted to get an... iced coffee... and both flavors were bone dry and empty. At least the breakfast pizza slices were fresh, full, and good. Alittle disappointing when you go out of your way to grab a frozen coke. Read more
Nothing but a disappointment. wrong delivery hours on the website. ordered online and got the wrong items, cold rubbery pizza... and "taco salad" with chip dust instead of whole chips. ordered a hot ham sandwich and received a cold sub with only ham andcheese. called and they said the hot sandwich is only available for carryout; contrary to the website. will not order from hereagain. Read more
Good pizza, nice customer service.