Reviews for Panda Express in Roanoke, VA
Ordered ahead online. Order wasn't ready at the pickup time. Waited almost 10 minutes. Was probably peak dinner hour. Food was... great. "Bigger plate" plus 2 Spring rolls was enough food for 3 of us for dinner. 4 stars for having to wait. 5 stars for food. Read more
Food servings were generous. Food was a little cool. Taste was great. Meat and vegetables were fried perfectly, especially... the vegetables, which are hard to get right. Staff was very friendly. Service was very fast. You don?t get a nice porcelainplate like the website shows, but a paper plate instead. Nevertheless, the ambiance is nicer than a typical Chinese takeoutrestaurant. All of the good being said, my daughter and I still prefer Dragon China despite the slightly grumpy ?Go Ahead? guy. And I?ve come to like my Chinese takeout in a used liquor store box, and the cheapest of furnishings when dining in. Read more
My goal is that upper management finally reads a few of these corrective criticism remarks. I enjoy PE food and have become a... fan over the years but this location is having a rough time. This is my 3rd review of this location and once again (today) inthe middle of lunch they are out of white rice - I hope they get the kinks worked out. I have to add this..Agogo Rice BowlHibachi etc in Roanoke really needs to be supported - this place has consistent quality and taste with supplies in stock makingyour visit a pleasant one. Well worth the wait and they will appreciate the business. I hope to visit PE of Roanoke one day andgive them a Five Star. Read more
What is going on with this location? All of the broccoli was raw, uncooked, unchewable. How do you manage to make beef and... broccoli with raw broccoli? Meaning, not that it was undercooked, it was not cooked at all. There were maybe 2 small pieces ofbeef between the hard broccoli in the bowl. The orange chicken was chewy and hard to bite through or swallow. The brown rice isjust awful, not even sure why they use that type, it's flavorless, and that's when it's cooked fully, which it wasn't, so it wascrunchy. This was just a complete fail all around, and this is my second time attempting to eat here. This location just openedand already needs better management and oversight by the parent company. Read more
It's considered an American version of Chinese food. It's fast food, buffet style. I had orange chicken and cream cheese... rangoon. Fantastic. That was 7.50. I can't remember what my husband had; all total counting drinks was around 31 dollars. Hebrought home leftovers, which is always a bonus. Plenty of staff, courtesy and all the food smelled wonderful. I saw a couplefamilies with small children (they weren't babies), so the young ones have something they could eat too. We are already planningto go back. Read more
I ordered a kids Orange Chicken cub meal for my son. There was absolutely no orange chicken. Money wasted.
Got to try this location for the first time today. I decided to come at an earlier time to avoid the long lines some people have... been reporting, and it worked, I was able to easily find a seat inside and the line outside didn?t seem super long either. I gotthe honey walnut shrimp and teriyaki chicken with rice and an egg roll. The egg roll was nice and crispy, the chicken was juicyand the shrimp was amazing too. The staff did a great job getting people through the line (which had grown as I ate) quickly.Overall it seems like they?ve worked through a lot of the issues earlier commenters have mentioned, highly recommend it. Read more
The food was fine but we won't be back. We have eaten at this newly built Panda Express quite a few times without issue. ... However, last night our family of 4 went to grab something after an evening of appointments. Our baby needed her diaper changedand I went into the restroom to change her to find that there is no changing table at all. This is completely unacceptable. Read more