Reviews for Firehouse Subs Keagy Rd. in Roanoke, VA
I order my food online for pick up run up there on my break got home had the wrong food. Called back got the manager and he was... so accommodating he brought a hot sandwich and a treat. That is what good customer service is all about. Thank You!!!!! Read more
Food is good. Customer service is ok it depends on who waits on you.
Always great service, friendly staff, excellent food. Prefer this place over any other fast food to be honest
Salads are good, occasionally watery,often the lettuce is questionable. I have ordered the Italian salad with grilled... chicken,and asked for additional meat,and they forget the Italian part of the salad.This happened at another locationtoo. Overall good food and service. Clean. Read more
Food was great however you could tell they were understaffed. We were totally fine with waiting for our food and being able to... be patient but having the staff be super rude and unwelcoming makes us not want to return to that location. Read more
Oh my goodness well where do i begin?! Outstanding, delicious, clean, I would eat firehouse every day if i could there's plenty... of subs and extras to choose from. Love love love it! The brisket and cheddar is by far one of the best! Read more
I stopped to get a few subs here, only to get them home, pull them out of the bag and notice that my sandwich container looks... dirty. It doesn't wipe off so I have to assume it's a manufacturing issue... but still doesn't look good to a paying customer. Read more
I order from this location due to I've not had an oder get messed up unlike the other locations. Also the staff is friendly &... willing to help. Read more