Reviews for Burger King in Roanoke, VA
Update: get to window, guy takes my money, red/pink haired lady comes over eith an annoyed look on her face and handa me my bag... all forceful like and says here ya go... wow...smh...just wow. Pull up to drive thru and don't even get greeted right away andasked to hold a moment. Just silence for 3 minutes....I have done drive thru in a big city with only three people and we keptour window time below 2 minutes and 30 seconds. If we could do it yall can. Short staffed or not. You just have to kick it intogear. Try harder. The quicker you get people out the less time you have to spend taking care of them....why extend the stress bymoving slow as turtles!? It makes no sense. If you can't handle it then find somewhere else to work kids. Read more
I was disappointed last night..Ordered 2for 6..Only wanted tomatoes and mayo..When I got home I had onions and pickles and... ketchup...Call several times no answer..Usually the food is really good.. Read more
Went there around 9.30am yesterday morning. The tall black man is so kind and the pretty lady at the window was extremely sweet... and courteous. I'll be back ?? Read more
When I pulled up to the drive-thru, there were six cars in front of me: two at the window four at the box. I decided that I was... just going to go inside and order instead. Was able to go right up to the register. I put in a simple order of a Whopper withcheese, then I paid for it, went to use the restroom, and then went back into the lobby... where I proceeded to stand for 10minutes. I heard the cook call out my burger by it's lack of certain ingredients, so I knew it was ready.. But the expo and themain cashier were so busy not paying attention, my food sat there. I had to approach them and ask them to check the burger. Thelady bagging the food proceeds to unwrap the burger with no gloves on her hand, thought twice about it and handed the burger tome asking me to check if it was mine. Y'all. The confusion was so real. That wasn't professional or sanitary by any means. Itook the burger and just left.. It wasn't even good. Burger King used to be so good, but every one you go to now is slow andinaccurate. Read more
Giving 1 star because I have to. I usually never post a bad review on any establishment. BK earned this one today. 1st they... asked me to hold for a minute while I was trying to place an order. After 10 minutes I said excuse me. They finally took myorder. Got around to pay finally and the guy acted as if he didn't know why I was there. I asked him to confirm my order beforepaying. He reluctantly told me. It took me over 20 minutes to make it from the point of payment to get to pick up my food. Hadto wait a long time. Nobody apologized in fact they acted as if I was bothering them. Rest assured I will not be back. Y'allneed to do better seriously Read more
The food is good MOST of the time but they take WAAAAYYYY to long... literally just left there to go to another store and they... had 1 car at the drive thru speaker and 1 car at the second window and 4 cars in front of me left after I had been sitting therefor 5 min. Read more
This place is the worst. Went inside to get my food. Witness the Supervisor talking nasty to the customers, throwing food on the... counter. My food was giving to me in a ripped up bag. Had to ask for another one. My whopper looks pink inside, the middle wasMushy a pile of Mayonnaise was poured on my sandwich to the point it made me sick. When I noticed pink in both whoppers I cutapart. I could not reach anyone on the phone to the next day. When I reached out to the Supervisor she was not interested inwhat I had to say. I don?t want food replaced or anything!! I had to trash my food. They need to train the cooks how to cook,how to be Professional etc. Read more
I love me some burger king. And forever will. The food is always piping hot! I love that.