Reviews for Jimmy John's in Riverwoods, IL
Did a in store pickup order. Sandwich was ready when I arrived. It was customized the way I asked. Tasted good.
I love Jimmy Johns sandwiches, but don?t love that this location was not open for business during posted open hours. I chose... this location because I needed gas and hoped to knock some other errands out after having lunch. Inconvenient. Hmmmph. Read more
This is Always Good ???? no complaints love the promotions when they do have them every thing is good about this place and... people are working doing what they are required can't ask for more than that quick sandwich to hold you over even hot the littleJohn which my clients and I Love and the kids live the lunch box ????. Read more
STAY AWAY! Customer service was just terrible. The manager clearly does not care. They made my sandwich incorrectly. When i... pointed it out he tried to accuse me of ordering it incorrectly. He was so argumentative i asked for a credit and left. Thereare way too many sandwich shops to choose from for this type of service. Read more
My first time ordering from this place. I?m in town for surgery and I asked them to bring me food to my room which they did not... beca they said they?re too busy. I received my sandwich and it tasted off and funky like something had gone bad. No extranapkins that I had asked for and my drink was very watered down. I won?t order from this place again. I called to complain andall the guy said was ?oh ok? Read more
ABSOLUTELY HORRIBLE CUSTOMER SERVICE!!! Let me start out by saying that I have been going to this JJ's near my house for over 3... years and this is the 3rd time I've experienced such poor service. Today I placed an order for a sandwich and I asked theemployees to put the meat first on the bread not the backwards way they switched to doing. The worker said "No we don't do thathere!" and I explained that by the time I get home the bun is often soggy from the vegetables against it. The other workermaking my sandwich responded with "If we do that for you then we'd have to do it for everyone" mind you I was the only person inthe store at the time. I asked if they could make an accommodation given my explanation of why and they responded with "If youdon't like it you can call corporate!" I was like is this a joke, I asked for a simple alteration to my sandwich, just put themeat on the bread first then veggies on top. I told them you know I've been coming here for a long time now and because of thisyou guys just lost a loyal customer, they said "We don't care." I NEVER EVER leave reviews about anything but the situation thattranspired deserves everyone's attention, if they don't care about their customers then take your business to someone who does!I will never order from this location again, how pathetic. Read more
I visited this Jimmy John?s location for lunch on a weekday. There was the usual lunchtime crowd from an array of local... businesses. I walked up to the counter and placed my order. The lady took my order and as I was in the process of paying, took aphone call for a phone/computer order and never returned. My sandwich was called out by the sandwich artist while I stood at thecash register wondering if my payment went through, if I would get a receipt, or if the lady that took my order would evenacknowledge my existence. Nope. So, I picked up my sandwich and spent the rest of the afternoon in a state of confusion. Welcometo another episode of.... The Twilight Zone. Read more
Came in person with my grandparents - their orders were correct but my order was wrong. Not sure how a club lulu was heard as a... country club, but that?s what I received instead. Tried calling twice, no answer. If someone can offer me a refund, please reachout. Read more