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Reviews for Dunkin' in Riverview, FL

Jade Foster 1 year ago
1

I NEVER leave bad reviews. Got my entire order wrong. Ordered something. Said they couldn?t do it when I got to the window.... Handed me an ice cold breakfast sandwich. Gave me fewer donuts than I ordered and then made me pay for them even though I toldher twice on the speaker in the drive through how many. Didn?t apologize about it. Gave me the wrong drink twice. After that Ijust gave up and accepted the wrong drink. Apparently it?s under new management. This place used to have amazing employees withawesome service. I would go out of my way because it was so awesome. Now it?s even worse than the others in the area. If I couldgive this location -5 stars I would now. Whoever took it over just ruined it. Good job ???????? Read more

Terri Angely 1 year ago
3

Went into order. New person at register. He was very nice, he needed help and the other employees weren't helping him. We... felt very bad for him. Everyone needs emoloyees. You have a very nice one. Tell your employees it is ok to help people! Read more

International Magic 2 years ago
1

This is the WORSE Dunkin?s literally rather pay 10$ for my coffee to be made right at Starbucks. I get the most simple order... iced decaf latte almond milk no sugar and EVERYTIME i get it it taste completely different. They are rude and I?ve had mycoffee remade so many times i give up and just rather go to Starbucks. This Dunkin?s is ghettooo Read more

Mary Dove 2 years ago
5

Ordered a bacon, cheese, egg sandwich on a bagel, delicious! The temperature was just right, enough bacon, no scrimping, and the... cheese was melted. Service was fast and friendly. You need to try it sometime. Read more

jenny jones 2 years ago
1

Ran by children who doesn't understand coffee nor costumer services. Food not cooked well enough no one understands how to... make coffee products. Donuts are poorly made . Stay away . This place needs someone with actual experience.. Read more

Jasmine Sanchez 2 years ago
1

It?s utterly mind blowing that I just spent 25 minutes in line for a cup of coffee with 1 car in front of me. How do 4 people... just stand around and have whole conversations and can?t get peoples orders out. Pull up the tape. It?s from 2:08-2:17pm. I cango wait at Starbucks across the street and get a significantly better cup of coffee. Dunkin has really fallen on hard times. Itused to be defendable but over the last couple years everything has slipped. Read more

Mary jane 2 years ago
1

Very rude employees we ordered a lemonade an iced coffee and a breakfast sandwich. I was given the lemonade with no syrup in it... basically a glass of water. She was very rude when I brought it to her attention. After the lemonade problem was corrected (wehad to suggest she check the syrup) and we were given our sandwich we waited in the lobby another 10 minutes. Finally we askedthe employee about our iced coffee she just made an awful face. Then she made the iced coffee and set it on the counter withoutsaying a word. It too was awful. I never complain, I work in the food service industry but I have never experienced this levelof rudeness before and I am 44 years old... Read more

Jason Miller 3 years ago
1

Food burnt and hashbrowns old and hard. Spoke with manager Sherelle and she confirmed food is to be made fresh and stated she... would replace order. Then stated she pulled the hashbrowns out of the fryer herself which was a blatant lie. So I called herout. If she did then packaging and bag would have grease stains on them. Nether do and the are hard. I mean hard. I stated now Iknow that is a lie because they are biscuit like hard. She argued that she pulled then out of the fryer and I stated that no shedidn't then she hung up on me. Just don't lie as I have them proof in my hand. Called back phone rang and rang and finallysomeone else answered and provided me her boss number. Called and left a message. Read more