Reviews for Wingstop in Riverside, CA
Please teach the supervisor named "I'm not giving you my personal information" and team members proper customer service and... food quality preparation. Specially the fries. *No double dipping or "reheating". Read more
Just picked up my order of 20 boneless mango haberno wings and asked for light sauce, the wings had absolutely no sauce at all.... Basically got some overcooked Dino nuggets. Read more
This place is across town to me, but it never disappoints! Best Wingstop around.
Viviana has great customer service and was so kind to my friend and I when we ordered. Very nice lady :)
I love food here! Wings are always hot and ready! Shout out to all employees for always making sure that order come out on time!... Definitely coming back again! :) Read more
Today I placed an online order, as I have dozens of times in the past few years. I put it under my husband's name & email since... he was going to pick it up. It told us about 16-21 minutes & my husband headed out about 10 min after I placed our order. Hecontacts me about 30 min later. The first young woman he spoke to, around 6, told him she didn't see his order and then it mustnot be ready. She didn't look him up in the computer. After about 30 minutes and no one calling his name my husband contacted meand I told him to ask them again. A second young woman told him that he must have the wrong place because she didn't see hisorder in the computer. I told him to pull up the email and show her the confirmation to prove that she was wrong. She thenexplained to him that she gave his order away without any kind of explanation or apology and then walked away from him.Apparently another man came in named Ricardo who had taken our order about 20 minutes earlier. In 30 minutes no one checked inwith my husband I wonder why he was just standing in the lobby. He then flag someone down again and asked if he could get arefund and they told him they would remake his order in about 2 minutes. My husband finally got to leave the place at 6:50nearly an hour after getting there. I'm only giving one star because the food finally came and it was hot and tasted good. Afterseveral years of patronizing this establishment we will no longer be coming back. Read more
Ordered over the phone & was told it would be 15-20 min, when I arrived I was assuming it would be done considering the time... given passed. Turns out they didn?t even start the order, had to wait another 20 min only to get cold fries, wings super drythey barely tossed it in any sauce. My sauces on the side were half way full & my beverage was half way. Definitely notsatisfied with this place. Read more
Food is always hot and fresh when it?s ready wait it Minimal but nothing to be unexpected staff is great overall experience is... just wonderful Read more