Reviews for Wingstop in Riverside, CA
Got my food cold, got some wings that were not cooked all the way and my request for my wings to be given extra sauce was not... followed through. I like Wingstop, but this specific location gave me an experience that was not well. Read more
Long wait but worth every penny..ordered a 40 pcs. To feed 4 ..still had more wings..tasty fries and everything was on the... spot..great..will be back soon..u can count on that.. Read more
I under that they are busy specially on Friday but they need to keep their dining room clean. I had to wipe down my own table. ... Corporate needs to hold them accountable Read more
Every time I go to this location each experience is better than the last. Wonderful customer service and even though I always... have a large order, they always accurately complete my order with everything packed and ready when I arrive. Read more
The food was trash worst wingstop I've been to hands down! Didn't get any condiments and I realized this when I got home 15... minutes away! Fries were burnt and cold. Just a total disaster. New management is much needed! And the staff were all new! Canyou guys find ppl from another store with experience to come and teach these new people. Read more
Very disappointed! I ordered online to have it delivered to this rehabilitation place I'm trying to recover in. I ordered 8... classic Lemon Pepper with veggies. I didn't get that. Instead I got like 5 Lemon Pepper and 6 Buffalo hot boneless (I don't likehot). The chicken didn't even seem cooked, not crispy, very greasy. It was just a wasted meal and a big inconvenience for me. Noreceipt and of course no napkins. But maybe because it was Door Dash Delivery. Anyways, wasn't worth $21. Read more
The below review is my opinion on this business based on my experiences visiting this business today. They need better trained... employees here. They lack customer service training and how to properly clean a fast food place. I doubt if I?ll come back tothis location. I placed my order over the phone. Was told the order would be ready in 8 minutes. I arrived at this locationabout 5 minutes after placing the order. I really didn't want to wait in their shop for my order. Almost 30 minutes afterwalking in to the shop and I still don?t have my order. Update: They placed my order on the side and forgot to call out my namefrom what the female employee told me. Sorry but these people are just incompetent in my opinion. The guy employee and the girlwere the employees working here at 4:30pm today. This is definitely the last time I visit this place. The guy has no idea on howto greet customers as well. I'm standing at the cash register when I walked in for about 5 minutes. He never acknowledged mestanding at the register to pay for my order. The girl finally comes from the back to take my payment. Even though the guy asliterally a few feet away from me at the register. I understand that these days it's difficult finding employees. But this isjust ridiculous. Train these people better! Read more
Ordered online and it said ready in 16-21 minutes. I showed up 20 minutes later and it wasn?t ready. 10 mins later I ask if it?s... ready and she goes to check and tells me ?yes it just needs to be bagged?. I was confused and she continued to take 3 peoplesorders. I then asked ?if it just needs to be bagged can you please bag it for me?? And she said ?yes in a minute? and then shetook the order from someone in line. I waited another 5 minutes before getting my food. I know wingstop is notorious for badservice, but I?m just baffled as to why I waited an extra 15 minutes while my food got cold because she wouldn?t put it in abag? Read more