Reviews for Starbucks in Riverside, CA
Always courteous and they have fast service.
I asked for an iced brown sugar oatmilk shaken expresso with no ice and the cashier said she needed ice to make the drink but... could drain my drink to not have ice, but I didn?t expect to get my drink HALF EMPTY. I?ve worked as a barista before so if Inoticed a cup was this empty, I would make more and not even think about giving it to the customer. I got a tall so I literallyfinished my drink in a few minutes.. On top of that, this was $5.25 ???? Read more
I ordered a small side of heavy cream and I got a full cup of heavy cream which I was charged 70 cents for. That's a good deal... for heavy cream if I needed a full cup of cream which I didn't. Wife ordered a caramel frappuccino no whip. She got a frontfrappuccino with whip, almost no caramel. Read more
The cashiers are extremely friendly and the drinks are right on point.
Love that it's an actual Starbucks store, but some of the Starbucks people can not make the order correctly. I ordered a matcha... green tea latte with no foam and substitute for soy milk. I had an issue with my order last week and the barista there was niceenough to remake it for me. When I went in today, I'm madly disappointed with the barista making my drink. When I got the order,I would always if there's foam or not. I'm okay if there's a little foam, but if there's like an inch of foam, no thanks. Iasked the barista to remake my drink. He was like, "oh we need to steam it so there will be foam." I told him that I've seenother baristas at this location use a spoon to get rid of the foam. Well at least the other baristas have common sense unlikethe barista working at 9 making drinks. Right now I want to clap back at him that NO FOAM is an option in the Starbucks app forthe exact same drink. When remaking my drink, I can tell that he was lazy to make my drink properly. There was barely any soymilk left based on that empty looking carton and I think that he put some 2% milk in it. Also I think that he reduced the amountof matcha scoops in my drink. I'll be extremely disappointed if this is the first Starbucks location he works at. I personallydo not believe that first time employees should work at a college location because it is always busy. Other than my messed upand disappointed order, they are always out of blueberry scones every few days. I love the blueberry scones because it remindsme of home. Pictures available on yelp Read more
Great customer service and super friendly staff!! Big shout-out to DJ and Jonathan for their professionalism and fast service... today! The boxes of coffee I ordered were made fresh and tasted delicious. Everything I needed (cups, napkins, creamer) wasneatly packed and easy to find. Thanks again! ? Read more
If I could pay money to giving this place negative stars and to shut this place down, I would happily do so. The 5 star reviews... on here are definitely FAKE reviews and should receive Google's attention. A couple other people and I will bring these ratingsGoogle's attention and let them scrutinize the fake five star reviews. After I ordered my drink, a simple green tea, I waitedfor 20 minutes as others got served before me. I noticed at least four people getting their drinks receive a "sorry for thewait" from the baristas. I got a barista's attention and she apologized to me and told me they will get my drink out ASAP. 20minutes later, NOTHING. They forgot again, until I talked to another barista who then took the initiative to get my drink made.She was probably the only competent employee in that Starbucks and deserves a promotion. Everybody else was confused, bumbling,and looked either very inexperienced or had some sort of mental deficiency. Also there were no napkins in stock. The place wasway overcrowded, with nowhere left to sit, and standing around felt like being in Tokyo's subway system during rush hour. TLDRPoor customer service, poor management, incompetent employees (except for one), and horrible atmosphere. Read more
Consistency issues. Baristas are annoyed if there is something wrong with a drink and has to be made again. Every time, my drink... is made with a full cup of ice even after asking for light ice. Positive is the location to campus. Read more