Reviews for McDonald's in Riverside, CA
Down right the worst place to visit if you're craving something late. Workers are lazy and will tell you that they're only... accepting cash and they aren't taking mobile orders because the system is down. I ld love to know why this McDonald's is open24hrs if the "system" is down. Read more
I waited for my food for 45 minutes I didn't have anything else to do that's the only reason I waited but if had other things to... do I would've asked for my money back idk if it's always like this but it was about 230pm when I pulled up and by the time Ifinished eating it was 4pm my quarter ponder was badly put together with a big blob of mayo and my food was cold word of adviceshow up at 4pm it all seems to die down then. Ac was off it was super hot inside hotter than outside temperature I feel sorryfor the workers Read more
I stopped in to grab a quick coffee before my shift on Thursday 3:30 AM September 6 and they are not excepting debit cards I... don?t get it how can McDonald?s not accept credit cards I understand the HP machine is always down but it sounds nefarious to me Read more
Don't go here if you are physically disabled in any way. Not even through the drive through. They wouldn't help two obviously... disabled guys by simply putting the drink carrier in a bag. We both walk with canes, so we often find ourselves with no handsleft. Read more
Always get my order pretty quick at this place
For the past 3 weekends I've asked for no cheese and they put the note that says no cheese but they give them to me with cheese... , so 5 minutes ago I said can you guys please make a special note of no cheese cause the last 2 times they put cheese anywaysthey said yea we'll make sure and they put cheese on them again ???? im beginning to think they're doing it on purpose Read more
Just left this McDonald's during their lunch rush. I'm usually a bit anxious getting the order out quickly to the person taking... the order in the drive-thru. Kianna ( hope I got it right) impressed me as I've never been impressed before at a McDonald's. Ialmost forget what good customer service is, in this fast-paced world. I understand it's not an easy job dealing with thenumber of people going through the drive-thru during lunch hour. We all know how people can be, so I would never judge theperson on the other end taking my order, even if they didn't sound happy. Kianna had such a positive attitude it shined throughimmediately. I even messed up ordering for my little ones and I was amazed/surprised at how thoughtful and patient she was. Thisis a true science I feel is getting lost in the world of customer service. I have honestly never felt so at ease making anorder (major anxiety issues ????) and I feel Kianna set a great example of how we all need should be with one another. Being insales, this small interaction was a great reminder of how important the way we talk, and the tone of our voice. It reallyaffects the way the person feels on the listing end. McDonald's is absolutely lucky to have such a gem on their team. Thanks,Kianna! Read more
They didn't give me all of what I ordered. I'm very surprised at that. They have always been on the ball with that. I'm not sure... what happened yesterday. I couldn't go back bc I was already at work. But, I go out of my way to go to this McDonald's. There'sone right up the street from my job but they always mess up my orders so I never go to that one. I was a bit disappointed atthis location (University Ave.) yesterday though. It'll be a while before I return though. Read more