Reviews for KFC in Riverside, CA
My husband and I used to love eating here but after last night?s experience I doubt we will be going back! They had no sides but... mashed potatoes! The chicken was cold and undercooked! The soda was watered down! Do yourself a favor and take your moneyelsewhere :) Read more
Just went through the drive thru placed our order first of all on the menu it clearly says choice your sides on your combo and... the girl who attended us Emily she said you can?t choose sides and did not had a clue about the menu was not pleasant at allvery poor customer service don?t waste ur time n find a different location where they actually know what their doing verydisappointing and kfc was one of my favorites. Read more
Rude female with attitude working there. Said her name is Sarah but it's really Sassafras or something like that. She was... rushing my order and acted as if she didn't want to even be there. Started speaking to me rudely and still got my order wrong.Probably on purpose. Bad management at this location. I'm sticking to the other location Read more
Went to this KFC this afternoon. I ordered a 2 piece original dark meat and a 3 piece bucket white meat original. The 3 piece... was 2 thighs and a drub stick. Both of our order were dripping with grease. The only good item was the coleslaw. NEVERAGAIN. Their menu has change over the years, not for the better Read more
Seems like every time I go it's a mess. I understand being under staffed but they were switching workers during my order taking... in the drive through and then forgot a whole meal I ordered. I tried calling back after I got home and realized it but no oneever answers. Now this isn't the first time they have forgotten part of my order. I may have to drive farther to a differentlocation to get better results Read more
If I could put zero stars I would because they don?t even deserve one star. The drive through worker was very impatient and was... rushing me to order. She also kept putting random things instead of telling me it was out of stock. She was acting as if shedidn?t have time for the customer even tho it was an empty drive through and it was empty in the store. Also when I was payingthe machine wasn?t working and she was giving me attitude because she was mad that it wasn?t working when it isn?t my fault thattheir machine isn?t working. She started being aggressive and started cussing at me after I told her to let me tap my card. Hermanger started whispering to her to be quiet and when I asked for her name she started cussing at me. After I asked her mangerfor the name she said I can?t give out names then later on told me her name after I refused to leave until I got it. The workerwho was being impatient and rude was named Sara. I had to repeat what sauce I wanted twice and she still got the orderwrong. Please hire people who are patient and respectful to their customers because the manger didn?t even apologize after hercoworker acted this way towards me. Read more
Took 30 minute to get my order. Items were missing. Good thing I checked before leaving. The guy maid up an excuse of oh we tuck... it out too early wait five more minutes. Others kept getting their order and I waited while my food got cold. Asked for themanager and they just gave me my food instead. I asked for her again and she came out yelling I?m sorry and just went backinside. Definitely calling corporate. Read more
Paid 30.00 to get only half my order?. This is the second time this has happened.. got all the way home to find out my gravy... was missing, biscuits were etc.. Read more