Reviews for Juan Pollo in Riverside, CA
I've had Juan Pollo as long as I can remember. The chicken was excellent as always. The potato salad was meager at best. It's my... favorite by far but whoever prepares it at this location is awful. It was almost flavorless; very disappointed! Read more
The only reason I?m giving 2 stars was because the 2 men at the register were nice, but I had food catered for a birthday party... & I wish I had gone to a different place. The food itself was fine, but the way they packaged the food was not. Nothing was putinto bags or secured tightly. On the way to the party a lot of the food fell out of the poorly secured pans. They need to workon better packaging in the future. Read more
The chicken and beans were perfect. The changed the recipes for the rice and potato salad. The used to be flavorful and had... veggies and pieces of chicken in the rice. The potato salad was more of a mash, it wasn't good at all. I was verydisappointed. Read more
I have been to at least 3 other Juan Pollos before during my lifetime. Always great. This one location on Magnolia I just... visited today. What a disappointment. The rice was raw. It did not even have any chives like the other locations. It was yellowand RAW. Never again. This location needs to step it up and get the recipe from the other locations. They are misrepresentingthe brand. Read more
That was one of the nastiest chicken I've ever had in my whole life. Which is something I wouldn't expect from juan pollo since... I've had it in the past. It was surely not the juan pollo I've had before. It seems like the chicken was recooked from theprevious day it was extremely dry and burnt to the bone on the edges so much i had a hard time telling the bones from thechicken since it was so dry. Plus I notice like partS of the whole chicken were missing that was not 2 whole chickens and onceagain I know that is not juan pollo because I've had it in the past. That was obviously 1badly recooked n burnt chicken splitinto 2 plates to make it seem like it was 2 whole chickens. Worst experience ever. The customers service there also reflectedthe quality of its Rotisserie chicken. If it helps anyone please check your chicken before you leave the restaurant to avoidgetting S*#% for what ur paying for. I never do reviews but this time I had to take my time to! ?? you guys about this specificlocation n franchise. I Wish I would of read the reviews for this specific location before going here. Don't go here to theRiverside Magnolia location go to any other Juan pollo with better reviews because yes it is supposed to be good. This place itsjust bad owner service trying to handle a franchise food service that is supposed to be good. Read more
Yes, their prices went up. Who's hasn't? But if all you have is $10 in your pocket then THIS is the place to go.....and it's... good! The hotter salsa is the better of the two they offer. I prefer hot n spicy! Parking is easy. Booth seating. Endlessfountain drinks. Get the 3 soft tacos! That's my favorite! ? More than enough for lunch. Maybe even enough for 2 if you like toshare. Highly recommended. Read more
Please everyone check your chicken before you leave. I came in today and my "whole" chicken was missing the 2 thighs. I didn't... notice this until I was home. Read more
I got a chicken breast that was very small piece of chicken.the food is good .check your box before you walk out.