Reviews for Jack in the Box in Riverside, CA
Came to to this location with my Father who's a disabled veteran and Alana working the drive thru window was EXTREMELY rude and... disrespectful. I understand the pandemic has caused businesses to hire whoever they can, however, poor service is neveracceptable, especially, to a disabled veteran. I look forward to reaching out to management and ownership regarding thisexperience. Read more
Are you open or are you closed at midnight? On Google it says 1am close. I work at 1 am so I have tried to stop here around... midnight, but even though the employee or employees are there, they put a post it note on the front drive thru screen; to alertcustomers, "short on employees, closed early." But it was only an hour earlier, like 10 pm understood, but 12:15 am and there isone customer picking up their food still, just sad. Just be honest that ya'll are closed before I turn in and get half waythrough the drive thru. The one time I caught them open at 12:10 am, the employee says "we cleaned and turned off the coffeemachine" like coffee is pretty much the easiest thing to make, don't have it on the menu or lit up if it's not available. I feelthese are simple requests. Read more
If I could give NEGATIVE stars for this drive thru I would give -5. I made this mistake to pull in and have been stuck in line... for 15 minutes and just placed my order. Now on Death hold to pick up my food????. I should?ve kept driving FML. These peoplethink customers don?t have anything better to do!!! Read more
Excellent service, great customer service. One of the best locations. Food has always been fresh when I have gone. Highly... recommend this jack in the box. Read more
I often stop in on my way to work, and very often they forget to give me part of my order. Since I am on my way to work, I am in... a hurry and don?t notice until I get there. Please do better. I can?t come back to get what was missed. I really hate wastingmoney. Thanks. #drivethru Read more
Waiting 9min in drive thru when there was only 1 car in front of you is ridiculous. What happened was the car in front of me... decided to order more food at the pickup window and instead of having that car move off to the side so that they can bring outthere extra ordered food out to them and not make the cars behind wait would have probably been the best option Read more
I love the new look , you can hang out outside???????? Great service by Mari ????
I'm one who almost live at many many of the Jack in the Boxes lol, because I have children and is one of the fast food... restaurants that's very affordable. HOWEVER, this location menu is ridiculously overpriced!!! (Value fries $2.99 and mostly allthe combos $11.38) MIND-BLOWING!!! I couldn't believe my eyes and when I verified the prices with the person taking the orders,I had to reverse out of the drive thru... Very disappointing. Read more