Reviews for Jack in the Box in Riverside, CA
Update below original review; I like that they stay open (kinda) late... but the customer service isn't great after a certain... hour. The girl in the sweater tonight must've really been having a bad night or something because she actually scowled at mewhen I had to ask her for my card back because she only handed me my receipt and food. It felt like she shouldn't be working thewindow or taking orders if she doesn't like being there. I mean, I had to ask for my card AND my drink. Update: The kid in thevisor that works there is saving you guys! His friendly attitude and accuracy in service gives me hope in this location.Customer service goes a long way and can make or break a location's revenue considering there are lots of other options in theimmediate vicinity. Read more
Went through drive thru at 4:21pm 10/27. Only 1 car ahead of me yet waited 20 min. The employee in window was laughing and... joking, not concerned with how long the line was taking . I believe they gave me a medium coffee and charged for a large but Ican?t call corporate because they didn?t offer me a receipt? not coming to this location again Read more
Right off the freeway so it's always busy. However they get to you really fast. The line for the drive thru is long but it... doesn't take long. And the food is always warm. Some other locations you can tell when the food has been sitting for a while Read more
Disgusting! It actually tasted spoiled! These egg rolls should never have been sold to a customer! This JITB is horrible, I... tried to give them the benefit of the doubt, but nope. They need a new owner, staff, and NEW FOOD SUPPLY! Ugh! I?m justdisappointed, I love JITB egg rolls, but every time I get them here, they suck and they always forget the sauce (I had to callmy delivery driver to have him ask for the sauce AGAIN, but they could have kept all of it!) Read more
Decent place but everything is always sloppy. It's like they just threw it together. I understand it's fast food but the... condiments should be under the buns.... not on top. Read more
I feel bad but whoever owns this place asked to pay those employees $17 an hour because they are not worth it. And they neglect... to give you half of your food in the drive-through at night you have no option but to turn around get in line and wait another10 minutes in the drive-through to get what you already paid for Read more
Went to try the new 'Cheddar Loaded Cheeseburger'... what a mistake !! Was put on a jumbo jack bun... "ran out of the Cheddar... buns", no tomato.... "we ran out of tomatoes" and put on the tiny hamburger patties... no excuse !! Oh... and the fries werecold and hard !! The worst Jack in the Box we have ever been too !! Read more
My sandwich was decent. Service was ok. The wait was ridiculous. I was late for work due to a half hour wait in the drive thru.... Then the manager or shift leader was annoyed with me for asking if they were short staffed because of the long wait. She wasfairly rude. Which in turn made me somewhat rude in return except to ASK for a straw for my drink that they almost got wrongthat got annoyed with. Read more