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Reviews for Dunkin' in Riverside, CA

Amy Omolafe 1 year ago
4

I love Dunkin so much and they are always busy! Drive thru can be quiet the wait but I'll do it, the coffee, blueberry... munchkins, egg bites, and avocado toast are delicious ????. Unfortunately they run out of materials a lot but that's amanagement issue, the poor employees are the ones who have to hear it from the customers. I hope the management knows that theemployees are amazing they are constantly working hard there. Last week there were no hot lids for 2 days in a row that I wentin. I had to buy a travel cup for one of the drinks I ordered because it wasn't mine( last one left too) plus that meant I hadto order a smaller size just so it wouldn't spill in my car with the larger cup. They have been out of said travel mugs now forthe last 2 weeks too. Again this is a management issue not an employee problem. Please help your store employees more they don'tdeserve to be yelled at (not by me but I've seen it) because of an ordering issue. I will continue to come here because I dolove the coffee and my favorite food items plus my kids love to come get their special treat at the end of the week for beinggood in school. Read more

Daniel Diego 1 year ago
5

It's in a quiet strip mall that never gets crowded. This place is a nice one to chill and have a sip of coffee without a noisy... atmosphere that is present in most other coffee shops. Personally I love their donuts and coffee, 5 stars across the board. Read more

Catherine Albright 2 years ago
1

I went in at 6am and got a cup of coffee and I wanted a refill but no they wouldn't even let me pay for a little extra just to... get it. Starbucks let's you get a refill for less than a dollar! Read more

Melanie 2 years ago
5

Anthony was the nicest person of all time. Had the best most pleasant personality, very friendly and customer oriented. I will... definitely return to this location because of today?s experience. Thank you! Read more

Robert Lozano 2 years ago
1

I usually have no problems except for the long waits but that?s the drive through. This time o went in ordered a hot Americano... and a sandwich. I got my order and when I arrived home I noticed it was a hot black coffee!! Really! I tried calling no answer!So I am forced to leave a review which I am sure will go unanswered! My drive is 10 minutes so that?s no option either. All youhave to do is match the numbers! Start to a bad Sunday! Read more

Richard McKnight 2 years ago
4

Donuts... (Homer voice) that is all. Get here early, they run out of donuts and their popular flavored coffees, I don't drink... but watching upset customers is entertaining. Their breakfast options are... NOT it. Read more

Sandra 2 years ago
3

Stopped at the beginning of a long drive after visiting someone in a dreadful skilled nursing facility. Ordered a drink and... donut for me and a coffee for a person asking for coffee. No problem. Then I asked if I needed a key for the restroom. I wastold that both were locked from the inside, apparently not a new circumstance. When asked what bathroom the staff used, I wastold the pho restaurant next door. I generally don't like Dunkin' Donuts but needed to use a restroom. THAT is why I stoppedAND bought $8+ of merchandise. The store was messy. And if there is a dress code, no one knows. The counter help doesn't knowthe store number, and said they don't have a msnager, only a district manager. That is most likely true. Dunkin Donuts - anyonepaying attention? Read more

Lisa Garcia 2 years ago
1

Place is filthy, employees do not clean anything. No restroom available to customers probably because they don?t want an... additional item to not have to clean. Breakfast sandwich had cold cheese and not toasted bread. Filthy place all around and it?snew. Read more