Reviews for Burger King in Rio Rancho, NM
I don?t like the comment of if you don?t know English on here because the workers do the best they can. Some people just need... more patience because me and my boyfriend had no trouble with their service or staff. Read more
The home of the flame broiled Whopper. The fast food place where you can have a burger made your way with toppings and... condiments. The food was hot, cooked well and close to what the pictures look like. The window staff was professional andpolite. Read more
I went through the drive through yesterday morning and the menu was not the breakfast menu so the I told the lady that it?s not... the right menu and she says yes it is. So I order my food anyway, hoping she got it right so I go to the window and the ladytakes my card and everything. She starts handing out my food to me but I notice the lid was not on right so I tell the lady toput the lid on right because this is the second time she?s done this to me. I didn?t complain the first time and I told her andshe says I don?t know because she?s a Mexican lady and she tries to hand me a lid as if not to understand visually what she sawas well. Now I don?t appreciate foreigners pretending to be dumb just to be mean. I don?t appreciate someone not being courteousand professional and saying I?m sorry I will do better next time. To top off the rude and unprofessional non Englishunderstanding to tell me I?m no good. She needs to find a new job or change her attitude about how to be a good person herselfand not judge people she?s only met through the drive through and see her own faults. Be an adult and do a good job for anyoneand everyone who goes there. Read more
This is ridiculous. I went to this Burger King to get food. Nobody bothered to answer the drive through within 30 seconds and... sat for 10 minutes, drove up to the window and NO ONE WAS THERE, called your phone number and all the answered was fax machinedial up. Shouted to see if anyone would answer and nobody came to the window. There were at least 3 people behind me when Ileft. Your customer service hasn?t been the greatest before but this is absolutely unacceptable. I came at dinner time when manypeople are getting off work and you have no employees paying attention to anything. If I could give this review zero stars Igenuinely would. Have a serious talk with your employees about smoking or doing the dirty in the walk in because nobody wants todeal with this. Read more
Guy taking orders sounds like he loathes his job, I was feeling rushed. the looks of the photo, it looks like a well established... burger. Texas Whopper; as I recall came with cheese, I don't know if the item changed, or if the person preparing it couldn'tread, but my only request was"no onion." Read more
Hit drive thru at 10pm. Asked for a number 1 with cheese no ketchup large with a coke. I got a number 1 NO CHEESE WITH KETCHUP... AND A DR PEPPER. It's nice to see Burger is consistent in any state at always getting your order wrong in any state. Read more
Closes early regularly. I have had employees turn me away during posted hours because "they are open but they have to clean up... so they are done serving food already" more than once. Lazy staff that closes when they feel like it regardless of actual hours. Read more
I was there at the drive thru at 1120 and they basically refused to serve me, they said they only had chicken. Who doesn't have... a whopper 40 minutes before close? Read more