Reviews for Starbucks in Rincon, GA
I placed a mobile order for a drink today. After I placed my order, the app said my drink will be ready for pickup at 3:13pm. I... arrived to the store at approximately 3:18 and went inside. Normally when I place a mobile order, the drink is on the counterfor me to pickup but today there was no drink on the counter. It was approximately 4-5 workers in there today. It was onecustomer ahead of me. They were working on her order. I patiently waited until they finished with the customer before me. Theyfinished with the customer and proceeded to just walk around behind the counter. No one acknowledged me at all. No one spoke. Noone asked may I help you? Do you need to place an order? Did you order through the mobile app? I stood there for a minute withno acknowledgment. So I moved closer and asked how much longer will be for my order that I placed through the app. That?s whenone of the workers asked me for my name; I gave her my name and that?s when they brought my drink to me. The drink was clearlywatered down. I asked why does it look lighter than usual and she proceeded to tell me because it?s been sitting. I think it wasvery rude of them to not have at least one of the workers speak or acknowledge that I was standing there waiting on service. Icould?ve gotten my drink quicker if they would have acknowledged that I was standing there waiting while they took care ofanother customer and still ignored my presence after the customer left. 2 of the workers wasn?t doing anything at all so theycould have at least asked me what I was waiting for and handed me my drink which would have taken less than a minute to do. Ireally think they may need a refresher course on providing great customer service. Read more
Another good Starbucks coffee shop ?
Always great service!!! No complaints ever!!! I was given a free pumpkin drink to try, due to it coming out in the fall. I am... grateful for thr opportunity to try it, however it was not good. There was no pumpkin spice flavor to it all all. It just tastedlike cold coffee with nothing in it. Please go back to the drawing board with this one! I'd be happy to try again, but what Iwas given was not it ?????? Read more
Love this starbucks location. Travis is a wonderful addition and always puts a smile on my face! keep up the good work team! I... do appreciate the amazing coffee and smiling faces each day! Read more
It's Starbucks folks, I doubt you really need a review. But if you do, they're coffee is awesome. The only thing there that's... better is the staff. Read more
I usually do mobile orders with this store before I go to work because it is just much faster instead of ordering in store.... Another reason why I order online is because the service is SO SLOW. Even with the mobile orders, I order 15 minutes ahead oftime and my drink still isn?t made and there is no one in the store or drive thru. I?ve gotten my order wrong on multipleoccasions, and it?s very little things, but one thing they are notorious for is giving way too much ice. That?s why I ask forlight ice. I still get my venti sized drink filled 2/3 of the way with ice. I don?t appreciate when the first thing specified onthe ticket isn?t done. I hope to see improvement because overall the staff is very nice and great with customer service, theyjust seem a little careless at times. Read more
Me and my fiancé were just there and got two iced coffees with cream and sugar but they didn?t put sugar in either one. One of... the iced coffees was supposed to be caramel and there was no caramel. We also got two cheese danishes hot but they were icecold. We won?t be coming back to Starbucks. Read more
The barista that helped me was very sweet and patient! I asked for suggestions on a Christmasy drink and she made me something... with mint.. the drink tasted like medicine and I didn't like it but it may have just been my taste buds. I would definitely goback and just stick with my usual drinks. Read more