Reviews for Burger King in Ridgeland, MS
I have consistently poor experiences here. I just waited on my mobile order for over 20 minutes (I think we ended up at 27... minutes) with only 1 other car coming through the drivethru behind me and no one in front of me, then when I went inside, all 6employees were standing in a circle talking as if they had no customers, which would have been true if I were not still pulledup outside their door to make way for the car behind me as they had requested 20 minutes prior. They had forgotten my order,despite their assurances they had not. I overheard one finally say that their timer didn't go off. I have a sprained ankle andshould not have needed to go in to remind these folks I was sitting out there. Their drive-thru window is also absolutelysmashed, which I can only assume came from another disgruntled customer (not that this is justified in anyway if that is thecause of the shattered screen) which makes speaking and ordering via drive thru a pain. Read more
I tried to go inside lobby it was lock at 4pm. I went thru the drive thru for a Whopper w/cheese combo. Received a burger with... to bottom buns that were rubbery tried to eat once I got back to work but could barely chew one bite. Read more
27 min in the drive through is un acceptable
Absolutely the worst experience at BK ever. I try to always be patient and understanding when workers are stressed. But there... was no one in the restaurant when we came and only one or two cars in the drive thru. There was nobody to stress these threeemployees! The workers appeared to hate their jobs and hate being inconvenienced by our visit. When we came in one of themlooked at us like "Who are you to come in here?!?" Eventually she came over and mumbled "Can I help you?" The food was fine,but it took over 10 minutes to get two Whoppers!! My daughter ordered fries separately and the fries took over 5 minutes. If Ihad the audacity, I would have video'd them. Maybe they all were having a hard day and we happened to come in at the tail endof their shift. Even still, it's no excuse for making paying customers feel like dirt for stopping in. To the management:please retrain your employees. And if they don't want to be trained, they don't need to work there. Read more
The service at this location used to be average now hit really low. The first incident I had to drive all the way to Madison... because their "fryer was down" they just didn't have any workers that day and today I ordered a mobile order only to turn upinto an empty building with no employees! When I came up to the intercom there was no one there so I circled the building anddidn't see anyone or a car insight. I had to contact customer service for my refund! It wasn't until I left that I finally sawsomeone pulled up but I will be no longer be visiting here because it seems they have no one to work here it needs to be shutdown if no one wants to work here. Read more
Friday July 8 th, I drove up to the take out speaker and slowly gave my order. At the window I received ed my drink, and waited... a short time for my order. I asked for the extra pickles I had asked for on the side. I received 4 in a container. I asked formore as I didn't specify how many pickle chips. She said " naw that's all you get. I asked for ketchup for my fries, on anapkin I was given ketchup pkgs, that had semi dried ketchup smeared on the packages. It was too nasty for her to touch but itwas good enough for me to eat. This is the last time I come to this location. And if anyone still looking for a chicken biscuitgo to gluckstadt. They have their heads in the right place. By the way this location doesn't even sell it anymore that's what Iwas told before. Unfortunately this location is gone down in their standards Read more
Glad I happened to take the wrapper off. I got it remade shoulda got a refund because the lady had a attitude with me like I did... some wrong ??????????????????????She remade the burger and fries but she said she not giving me no drink I was like but ma?am Iwaited in this long line what I?m soars do choke on the burger and fries she said ?I made the food over I can?t refill cupsthrough the window? I said can you just give me another cup she shook her head and said that?ll be 2 dollars and fiddy cent! Iwas like ??????????????????????And I was even dressed to go in a store ????????????????????????????????? Read more
we have been waiting for 2 hours in the line and she was attending the ppl that were dining in but not drive thru and then she... yelled at me. Read more