Reviews for Subway in Richwood, TX
Placed an order for delivery. 1 hr later no subway. Called store. They said they didn't deliver. They called the manager, the... manager said they didn't deliver. They hadn't even started the order because they didnt deliver. I told them to cancel it andrefund me. The server said they were not authorized to do so. She said she would have the manager call me in the morning. I tookmy family to dinner naturally as now we are starving. When we were eating, 1 MORE hour later, my RING doorbell goes off. Thedoor dash dude was out there. I told him I had cancelled it. He fussed with me about needing to deliver it. I said Dude, you areTWO hours late. I sent him away. The manager calls me and says the door dash guy was trying to deliver my food. I said, No Icancelled it because you don't deliver.. I said refund my money. She said she was not authorized. She said she would have theowner call me in the morning. What bull. Well nobody called and no one refunded my money. RIP OFF SCAM. Not very ethical.Refused my refund. Never again will I order from here. Read more
They messed up my online order I placed for pick up and when I got back to work with it, it was wrong so I called an asked if he... could replace it tomorrow because I can?t leave work to get another and he said no I o my give you discount next time that?sjust wrong an being cheap he could have I have a recipe an pictures that show it?s wrong an he still wouldn?t replace it and itwas a coupon deal he wouldn?t even give me that deal again because I said I would pay for the deal again he said no customerservice Read more
Wife wanted Subway.....First and last time at this subway location. I was over charged for my sandwich.....but I was in a rush... and Ieft without fixing it..... although my sandwich was toasted the meat was cold and had a processed taste.....my stomach isupset now. .... I also had to chop my wife's salad myself at home, because the worker stated that they don't chop salads. Everyother subway I have been to chops salad. The staff was nice and polite, especially dealing with my wife. Read more
This store don?t ever have everything on the the menu. Today they only had one six inch bread. Only one!!!! This store is a... disgrace. Subway needs to do something to this store. Read more
Limited selection, not all the cheese sauces or bread options are available that they allow you to order online. Zero mask... usage by employees during a large spike in covid. My online order didn't get printed out so it wasn't made until after I wentand asked for it. Other than that they were reasonably quick and friendly. The area seemed clean enough. Read more
Awesome staff. And of course the sandwiches are great
Blonde girl was working there I didn?t get her name she had blonde space buns. She was wonderful so friendly and helpful
I threw away the chicken, bacon, ranch sub I ordered after one bite. The chicken had spoiled because it tasted like fish. ????