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Reviews for Wendy's in Richmond Hill, ON

Mahsa Ferdowsi 1 year ago
1

I bought a grilled chicken sandwich, the chicken was not cooked properly, when I returned it to them, they refused replacing it... and claimed as its not pink, so its cooked, but even it was not eatable as it was so hard to bite as it wasn't fully cooked inmy opinion. A sandwich will not make anyone rich or poor, but definitely shows how they think about their customers.. Never willbuy anything from Wendy's. Read more

CF Sun 1 year ago
5

Place is clean and well kept. The staffs are friendly. I like coming here for their burgers but also their drink machines with... lots of choices. Originally the pop machine was out of my favorite drink (which is part of the reason I come here) but themanager was very kind to come out, when she had couple of mins, and change the machines syrup. ???? Read more

Tyler Dely 1 year ago
5

I'm here about once a week or every other week, so I have been to this location alot. That being said the staff are friendly but... like everywhere and everyone we are imperfect and make mistakes and yes they have but when I have told them they fix it and makeit right. The food is pretty fresh but don't expect super fresh if you go the last hour they r open. Read more

Food 2 years ago
3

Not the best experience. Pretty fast service but the cashiers always seem to be very annoyed or in a rush. Every time I walk in... to take a look at the menu I'm always pressured by the person at the counter to start my order. Overall not bad just needs morerespect and care for customers. Read more

Nana Wong 2 years ago
4

Try their coffee (free offer) and not very impressed. I visited 3 times in 2 weeks and the coffee quality is not consistent.... Sometimes is ok sometimes is very water and sour. Staff look very tired and not much morale. Read more

Jim MacDonald 2 years ago
4

The food was great and service was fast. But 2 little complaints. The burger bun was very cold, like it just came out of the... fridge. The rest of the burger was perfect as always. And the floor was incredibly sticky. Wet and sticky, very icky Read more

Stephen G. Woo 2 years ago
3

Meals are ok. Those soda from those self serve soda machines were taste weird

Martin Talavera 2 years ago
4

Menu is surprisingly limited to a lot of items I don't like, but I found something. Ribs were decent. Not like those disgusting... "fall off the bone" places, the ribs actually stuck to the bone. The wings were also good. They had a nice crunch but weren'tovercooked. Staff were friendly and attentive, making sure we were ok and our drinks were good. Read more