Reviews for Taco Bell in Richmond Hill, ON
I have been enjoying Taco Bell for decades and this location by far is the ultimate worst. The tacos and fries were cold and... tasted stale. The cinnamon twists were bitter like they used old batter. I complained to the staff and they didnt do anythingabout it or even apologize. The restaurant was also a bit dirty and the garbage bins were overflowing. I was sorry I came herewith my daughter. Read more
How did this place passed inspection. Dine in is superb dirty had to wipe down table with my a wet napkin. Ordered two combos... the tomatoes in my hard tacos were FROZEN, fries were OLD. I asked for hot sauce they said none. Wonder did Taco Bell stopserving hot sauce, because when I came for drive thru weeks before was no hot sauce as well. I love eating Taco Bell but thislocation is a fail establishment. Read more
Boy, has this place declined. Waited about 10 minutes for someone to take my order. Thought they were busy so was being patient.... Waited 30 mins (if not more) for a few tacos and fries. My observation: the staff here gives NO effs. Their priority seemed tobe to take it easy and socialize. Food was being prepared with no gloves by a guy that was just at cash - ooked like they wererotating roles every 5 minutes. Don't bother going to this location until they start appreciating your business Read more
No beef ready. Ok, ordered steak burrito instead. Pepsi flat, asked for exchange, got flat root beer. Asked for hot sauce, none... available no mild, hot, nor fire. Ordered at 830pm restaurant closes at 11pm, not like it was close to closing. Wasted $15. Willnot go back. Read more
100% disappointed. Never going back. The place is dirty, terrible customer service. I ordered online and showed up at the time... indicated; my order was not ready. I waited 37 minutes. When I finally got my food, I was missing a few items. There was morelettuce than beef in the tacos. Everything was disgusting. Stay away. Read more
Constant bad service. Every time I come here, expecting a nice quick meal and I'm returned with long waiting times, poor... customer service, and a very dirty restaurant. I cannot believe that the staff here do not put in any effort to maintain a nicerestaurant. They have quite the attitude and just seem like they are having a bad time. There are many services such as the popfountain that is constantly empty and when asking an employee they return an irritated sigh. I cannot believe the unprofessionalact of these employees and the poor service. They washrooms are always dirty and appear to be clean once a month. I will nolonger return here as I am disappointed even more with each visit. Read more
Tried going though the drive thru first. There was no line and no cars parked outside. The lady taking our order was clearly... distracted. Every time we spoke there would be no response from her and when she did respond she would ask us to repeat ourorder. After nearly 5 minutes of trying to place our order we got frustrated and decided to park and go inside. To our surprisethey weren?t busy. No online orders they were all hanging out sitting around. The lady wearing the headset was NOT busy justhanging out. We ordered our food and i went to go fill up my drink. Everything was out of order. So I tried pressing Pepsi whichwas not marked as out of order. The machine sprayed me because the Pepsi was out. I went and told the cashier if I could justget a bottle of Pepsi because the machine is clearly not working properly. She responded with saying it was 2 dollars extra. SoI asked if she could just fill it with the soda machine behind the counter. She groaned and proceeded to fill my drink. Wefinally get our orders and the order was wrong. We told her it was wrong and she said no. we showed her the receipt and shegrabbed the food that was prepared and bagged out of the bag and put it where the food prep station was. Working in the foodservice industry that?s not proper food handling etiquette. On top of all of this the Pepsi was still not carbonated and theboxed order was not boxed. They have been out of hot sauce packets for a month. At the end of all of that the food was cold.The soft tacos were stale and the fries were cold. AND the spicy box tacos I ordered were just REGULAR tacos. I?ve never in mylife experienced this before EVER. Added photos of the machine and the employees sitting and chatting. Read more
Avoid this location at all costs, like other reviewers say it was bad! Employees put chairs in front of the door to discourage... ppl from coming in. They even told others to go through the drive through. Guy in front of me was told there was no morecoleslaw but when he insisted he wanted coleslaw the employee went and opened a brand new bag! So they had it but didn't want toserve it! Our fries were old and dry. Chicken too. Will never come here again! Read more