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Reviews for Starbucks in Richmond Hill, ON

Maria Yasnitsky 1 year ago
5

Great location with drive through, staff are always nice and helpful. Always willing to be patient and remake a drink if done... incorrectly. Super nice and friendly. Made me feel welcome. Read more

shahrooz shamsizadeh 2 years ago
4

Starbucks It's located beside intersection of Peter Street and Adelaide street. The place is clean and not crowded. The stuff... was helpful and kind. You could stay there for long time and enjoying net surfing and or working. I prefer this place because itis cozy ????. I recommend it. Read more

Jacky Liu 2 years ago
1

I have points to redeem a sandwich, server scan the code and the points are used but still full charge my credit card. I tried... to explain this situation, he do not listen and deny the redeem. This issue also happened 2 times to my daughter, they do notaccept the redeem and find excuses to reject the redeem. The servers are keep changing, new faces most of the timerecently. This Starbucks food and drink are fine but service need significant improvement. Read more

Steve Roy 2 years ago
1

I do enjoy Starbucks! But this location has changed their hours of operation too many times. 3 PM ... !!! ... one day. Now, not... open till 7 AM. Very inconsistent and inconvenient for those who have a schedule to follow. Read more

Ri An 2 years ago
2

Do not be fooled by the beautiful decor. The service here is LOUSY! Asked them to wrap up a tumbler I bought cuz it was a gift,... they didn?t have the basic paper they normally wrap it with. The barista kept slamming down the mug and I ended up having tocheck to make sure it wasn?t dented and he almost dropped it. They didn?t even offer a gift receipt. Then, we asked anotherbarista for napkins and they put a single napkin on the dirty counter. When we asked for a clean one, she looked confused. Thecounter was also filthy. Aren?t they supposed to keep it clean? It was littered with empty, used cups and broken mugs. Read more

Emily Goulden 2 years ago
1

This is the worst Starbucks I have been to. My drink is made wrong every time. No matter what I order. Simple off the menu... drinks with little or no modifications. I have gone several times to give the benefit of the doubt but I give up now. I avoidthis location if I can. Read more

Grant Matossian, CPA, CGA, CFP 2 years ago
1

Hours changed to 830pm drive up at 815pm they're already cleaning up with locked doors and no wouldn't serve through drive thru... or inside. Amazing service. Read more

Maro Ghabrous 2 years ago
1

This branch is a DISASTER and the worst branch ever PLEASE Starbucks just close this branch instead of ruining our morning every... single day. I really need to talk to someone responsible not just a review I send tons of emails never get back to me 1- Knownothing about customer service 2- Drink always wrong 3- Always latte under filled 4- The lady responsible for the morning shiftgiving me advices as if she?s a dr what to order Very Very Very disappointed Starbucks ur customers are not supposed to be thatupset and treated like this we pay for quality and now we r not getting anything except attitude!!!!!!! Read more