Reviews for Wendy's in Richmond, VA
Even with a decent amount of staff the drive through was still slow as if it was only a staff of 2 people
Food is decent, but it always takes a long time to get through the line and get your order. I've also had bad luck with the soda... machine not working properly or not having the beverage I'm after. Read more
Hardly anyone in know goes to Wendy's or rather maybe they don't go in. Can't say drab but certainly not inviting. They have... certain foods I like and I go from time to time for them. I don't want a ten dollar meal--just a quick less costly pick up toeat in their bldgn. Read more
Ordered delivery through the app, took over 2 hours to get the food. Took one bite of the burger and had to throw it away. Also... made me sick. Read more
Came to this location with my children,. I was biased by the comments but the kiddos were hungry. This by far is the worst... Wendy?s I have ever been to. My daughter is allergic to pickles and they put pickles on her burger anyway. When I asked themanager to simply remake the sandwich she was very rude,. I watch them take the pickles off the sandwich and re-wrap it. I toldher the juice from the pickles will still make her sick. I would not recommend this location to my worst enemy. Please be aware Read more
Food was okay, but the restaurant is incredibly dated and was not clean. However, I can tolerate that. What I could not... tolerate is when the manager was loudly berating and bullying a member of her staff in front of both customers and fellow staffmembers. It must have been incredibly humiliating for that member of staff! Not only that, but the other members of staff beganto bully and make fun of her as well. It was awful to watch! Read more
They close for no reason. Rude and bad service. That is why cookout is getting all of their business. Terrible management. They... need corporate to come in and retrain/fire the current employees. It?s shame the current staff is costing this businessthousands of dollars weekly!! Read more
The cashier I had assisting me and my colleague was by far the worst experience in a long time. She ignored us and started using... profanity and irate, I don't think I'll ever give Wendy's my money again. So much happened in that interaction I don't even wantto relive it. Read more