Reviews for Umi in Richmond, VA
Under staffed . DO NOT GO HERE there was one person there turning down customers don?t even no why it?s still open this is on a... week day 45 minute wait for one order of sushi with only one customer in the entire building. Not worth the time it takes to getu to the parking lot just keep going ???? Read more
This place used to be great before covid. Mandatory reservation on a Tuesday night. But not a sole in there. Open 5 to 8. Hours... suck. The sushi wasn't bad but can tell quality has gone downhill. Not sure how they pay the rent. Read more
Stop, do not enter. All 15 of us got sick almost at the same time about 16 to 24 hours after leaving. The sushi was covered in... sauces and disguised for even the simplest rolls. Just thought it was there spin. Place is terrible. We should of known. Servicewas lacking. Any roll takes forever and poorly put together. Needed a fork and knife to scoop. We reached out to restaurant andthey deny all. We all shared every dish from tempura to tuna taki to rolls and sushi. Read more
Staff is friendly, sushi was delicious.
I have enjoyed sushi my whole life. Umi has served the best and freshest Sushi I have ever had the pleasure of eating, but the... best part is the incredible staff. My wife has a service dog and everyone was super respectful of her and the dog. Going as faras giving the dog a bowl of water and offering the dog a small meal. I am blown away by the kindness of this staff and I willdefinitely return! Read more
Loved the sushi. Mango roll was very good. Sashimi was good. The bluefin tuna was awesome. Tasty rainbow roll. Excellent service
I am rating them five stars only for take out lunch meals. We ordered Teriyaki Chicken Bento box $13, Shrimp Bento box $14,... Spicy Salmon roll and Spicy Shrimp roll $13 with a salad $2. Bento boxes were OK, they were expensive. The shumai that camewith the bento lunch had too much raw onion in them and tasted awful. Sushi rolls were made well and they were very fresh. Sushi lunch was a great value, definitely will order again. They have blocked the take out customer from entering the diningroom. It was a good idea, but the room was so tiny and made me feel unsafe. Luckily no one came in while I was placing theorder (I was in the area, couldn?t have ordered online). When the order was ready, the nice waitress brought the food to mycar. Read more
The fish was fresh and the server was fine. I ordered just two rolls but one of them came late. There were only three tables... served. It looked like only two people working on lunch hour on Saturday. Also the price is way too high. I spent $100 for twopeople. This store is not fancy or luxurious at all. I think I'd rather go to another restaurant. Read more