Reviews for McDonald's in Richmond, VA
Brutal experience. Charged me $10.51 for 1 Double Quater Pounder with cheese, plus 1 large coke. I didn't get my drink. The... lobby was closed, so I could not go back, due to long line wrapped around the building AT 12:30A.M.. This location is street andghetto. Don't waste your time. Read more
I visited this McDonald?s around 8am over the past 2 days and I am impressed. Although the drive thru was busy I still ordered... and got my food in less than 8 minutes. The food was fast, hot and correct. The young man who took my order was very pleasant aswell. Keep up the great work! Read more
The food was hot fresh and straight off of the grill. The most helpful thing to speed up the drive-thru lines was a gentleman... working outside running food to people who had to pull up for that orders Read more
It is 7pm September 3rd on a Saturday night. The guy working the drive thru as well as the gentleman working the "hand you your... food" window were both very calm and professional. It was nice to not have someone screaming at me and asking me if thats all ina tone of, "please don't order anything else dude!" And the guy at the second window was a yes sir no sir fellow withoutseeming like he was miserable. Your attitude really does make a difference. For what it's worth the food was hot and fresh aswell Read more
The place wasn't quite clean and had strange smell. We have ordered oats, chicken cheese burger and fried chicken burger. The... oats did not taste good and the fruit toppings were not cut in pieces. Chicken cheese burger was very plain, it only had pattyand cheese slice. No toppings or any kind of sauce or mayo. It was just a normal bun with patty and cheese. I hope they improvethe quality and their services. Read more
I was a GrubHub driver coming to pickup breakfast for a customer after breakfast was over. Marquis was the manager at the time... and he went above and beyond to fulfill the order. While waiting I saw an issue happen with another customers order. The cashiermisunderstood the customers order and the food had to be remade, but Marquis was very professional and polite to both thecustomer and employee. I've been in customer service over 20 years and Ive been in his shoes. I tip my hat to him for hisrespectful attitude and grace. Read more
I liked that Restaurant has Kiosks to quickly Enter Own order! The Drive-thru is quite SPEEDY, as well! I noticed NO SPANISH... Speakers present, when I placed my Order... Was about to HELP other Customer with Their Order! It worked out, as Customer knewFEW words in English to get what They wanted... Read more
I went in to grab a quarter pounder plain at around twelve and the service was good! Although another dining with me did not... recieve his meal correctly. Would recommend unless you have allergies to milk, soy or pork. Read more