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Reviews for McDonald's in Henrico, VA

William Hatala 1 year ago
2

Beautiful new restaurant, two out of four ordering kiosks out of service, cashier/order fulfillment employee refusal to take... your order, cold tasteless burger topped with cold unmelted cheese. Read more

Wedge Breaker 1 year ago
1

Look at this not even half-full large fries. ???? Crazy thing is, drive thru person looked in the bag before handing it to me... and still gave it to me anyways. Read more

Marcelo Marcelo 1 year ago
1

because we are an immigrant, we do not have the service we deserve in this establishment. they must think we can't afford a $5... lunch Read more

Cade Long 1 year ago
4

A great quick date night for the lady and I. Kind of expensive and that was with using the deals on the app. Otherwise exactly... what I ordered and tasted great Read more

Steven Helsley 1 year ago
5

Hands down the best McDonald's in the greater Richmond area. I made the mistake of going to another nearby location and didn't... realize how spoiled I was from the service at this location. Read more

Reece O'Donnell 1 year ago
5

I talked to a nice cat lady out front and it wouldnt of been a Mcdonalds experience without her. She had 13 cats.we love you... rode island lady. Read more

Jen K 2 years ago
3

Not terrible, not great. Definitely be sure to check your order items? they didn?t give me the milk for the happy meal or the... sauces I?d asked for. Read more

Alyssa Papadakis 2 years ago
5

A five star review on a fast food chain like McDonald's is a strange thing to write, but this specific location deserves it.... I've lived in the area for the last five years, occasionally stopping by this McDonald's but never really paying attention. It's*McDonald's-* you'd be lucky to get your order correct and served within 10 minutes through drive thru, right? That's why I'mso surprised with this location. They've always been super friendly, sociable, speedy, and accurate. I've never had service likethis from a fast food chain in my life! It makes me happy whenever I stop by for breakfast, or later when I need a snack. I hada horribly stressful day. My coworkers were at war, I was placing orders left and right, and I left two hours late. I stopped byfor a fast dinner and found a coupon for a free bakery treat for my birthday in a few weeks. I redeemed it- I needed somethingsweet. Three separate employees wished me a happy birthday. I didn't realize how much I needed that, even if it wasn't quiteaccurate. Maybe they're required to pass that along. But it meant a lot in the moment. Currently the managers and staff hereare doing an excellent job. I'm thankful for the friendly and skilled employees who made my garbage day a little bit better. :) Read more