Reviews for Kickback Jack's in Richmond, VA

I love this place! The whole vibe and atmosphere is just on point! If your a sports fan....you'll definitely want to have a few... drinks and good food at this place! Plenty of seating to eat and a bar to grab your drinks. Tv's everywhere to watch yourfavorite sports and the staff is awesome! And let me say it again...the food is GREAT!! My new favorite spot!???? Read more

Okay, so my first time here and it was pretty awesome. It took a while to get served and get our food, but the ladies serving us... were amazing and very kind and respectful. I got the classic cheeseburger medium rare with bacon and cheddar cheese, and beinghonest I wolfed that down! The cheese was stringy and melty, the bacon was crispy and gave a delicious crunch with the tenderand juicy burger. The fries were perfectly seasoned and hot and ready when me and my grandfather got them, so overall a prettygreat experience. Read more

Horrible hostess service. I arrived and let the hostess know I wasn?t sure if my party had arrived. I was told I could go in and... look. (Thus they seat parties before the whole party arrives.) My party wasn?t present, so I asked for a table for four. After a10 minute wait, and many many tables open with no other groups waiting, I asked about being seated again. I was told that I hadto wait for my entire party to arrive. (Previously established this was not the case). - I just wanted to have a seat whilewaiting and get an appetizer. I am currently 14 weeks pregnant and become nausous when I get past a certain point. I didn?tappreciate being refused service with open tables. Why wouldn?t a business not want my money? - Once some of my party didarrive, the hostess seated the group without the entire group. (Again another discrepancy in the policy). The food was okay.They service was okay. But the first impression left a lot to be desired. Read more

It's ok. Went on a Friday. It was packed but we found a seat at the bar. The bartenders made sure the customers were good at all... times. The food I didn't really care for. I had the Philly egg rolls. Not sure about the meat used. I also had the liquid 420which was pretty good. Read more

The food is good here the service sucks we had to wait 45 minutes for a table and then they gave use a booth.I am handicapped... and it is hard to get in and out of a booth so I ask for a low top table they had five open and they said we had to wait anotherat least a few more minutes when five tables we empty so we left the manager could have Accommodate us by seating us andletting us wait at the table no he said we had to wait up front of the store again and that didn't make sense.Don't plan ongoing there again and don't recommend it either. Others walking out complaining too about the service. Read more

Fries were banging, but they can take it down a notch on the salt. Burger was fine, but the salt needed to be less... Altogether... people are friendly the vibe is lit. I will definitely be going back here. Read more

I recently ordered 100 grilled dry rubbed wings from this location. They were charred and half of them weren?t edible. I am... extremely dissatisfied with the quality of food I received. I will never order from this location again. Read more

Great service; grilled wings are heaven sent.Chicken Ceasar and Chicken peacan and strawberry salads were on point.