Reviews for Dunkin' in Richmond, VA
We've been frequenting this Dunkin Donuts since it opened and usually we are not disappointed. There is hardly ever a line and... they always got our orders right and everything was delicious. Until this morning. I ordered a medium hot latte, plain. Ireceived a (gross) medium black coffee with the lid not completely on... burnt my hand getting it in the drink holder. Mysausage, egg, & cheese croissant was actually bacon, egg, & cheese. And my pumpkin muffin was undercooked and gooey. Just besure to check your order before you drive away, even if you're morning-brained and groggy! Read more
Ordered online and come to find out they're out of literally everything I ordered. Employees were just kids with stupid deer in... the headlights look on their faces. This location, as well as it's app, are not well maintained. Read more
This is my regular Dunkin? - I always do an online order, and they always have it ready by the time I get to the window. Very... rarely is there more than a two car wait to get my order. They almost always get my order right which is saying something thesedays. Read more
This Dunkin is run by a tyrannical manager who screams at her staff of 16 and 17 year Olds. Remarkably this does NOT improve the... service or quality (who'd have thunk it?). I won't be spending my money there thanks. Read more
Employees are friendly and the coffee and Donuts are delicious, but I do not understand why one of their coffee coupons cannot... be honored. I was told that a cappuccino is not a coffee, so I couldn't use the coupon. That doesn't seem right. Read more
This DD location was very clean, staff was super friendly. Doughnuts were fantastic!
I am in love with their iced coffee right now especially with 2 swirls of French vanilla and 2 more of caramel. Don't get me... wrong it's as expensive as Starbucks but just as good too. The breakfast sandwiches are very good too. Read more
Drive-thru was covered, clean, and little line. Order was correct and brought up quickly. KeVon was extremely pleasant at the... window. Read more