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Reviews for Dunkin' in Richmond, VA

jesse Morrison 2 years ago
1

Close your location if you can't find employees I sat in the Drive-Thru for almost 10 minutes with no one helping me

MegAnVic Byrd 2 years ago
1

If I could put Zero stars I would! I?m originally from Maryland and the Dunkin? Doughnuts there is much more understanding to... their customers. I have to be at work by 7pm and this location is closer to my job and I need my coffee before work. I?ve cameto this location 3 times at 6:30 and was told I couldn?t be served because they were about to close. If your closing time is 7pmwhy is it that I can?t get my coffee if I?m here at 6:30. This location cares nothing about their customers and it?s sad. Read more

ruby alice 2 years ago
1

i paid for a medium vanilla and they did not fill it even close to the top and there?s no taste of vanilla at all. very... disappointed Read more

Thomas Thumb 2 years ago
3

Meh. Coffee not hot. No microwave to heat it. We walked in to the counter inside. Took forever. They seemed completely geared to... drive through customers. My bad. Food was tasty. Read more

Clemtine Simon 2 years ago
5

Food was delicious I'm from Maryland and I've been here 3 years and I missed the ones in Maryland but the one here is Round the... Corner and it was delicious in my waiter was the bomb Read more

Joell Driver 2 years ago
1

Goochland location has disappointed me more than once. No decaf frozen options, just decaf coffee. Ran out of items a lot... (bacon, muffins..), just doesn't seem to want to accommodate customers. Zion crossroads is an awesome location! Hasall the aboveand tries to help with your requests. Read more

Becca Jean 2 years ago
1

Twice now we?ve ordered on the app for drive thru and both times they?ve told us they?re closed during normal hours. Both times... we?ve had to get a refund from corporate. And two other times we?ve tried just ordering from the drive thru and have been told?all the ovens are broken and we are completely out of coffee so we are closing right now.? And I?m pretty sure its the sameguy. Won?t be going back to this Dunkin? again. Read more

Linda Le 3 years ago
1

The men working here today did not seem to care for their jobs, nor for taking our order. We had six $2 cards from tmobile... Tuesdays that we have had no problem using all together at different dunkins but the man taking my order said they could onlyallow one card per order. Maybe if you hate your job or dealing with customers you should work somewhere else. Edit: I addedpictures of my brothers sandwich so that you can see how although the bun was toasted, the insides were not heated. The cheeseis not melted and the bacon is still cold. This sandwich is not safe to eat. Read more