Reviews for Captain D's in Richmond, VA
Customer service was great, but the food tasted old. Like it was sitting there for hours.
It was definitely worth our trip. The food was delicious and hot. The staff was very kind and sincere. We will definitely... return. Read more
The food was good but I went through the drive thru and my order was not correct. I had spent $70 and was checking my order one... of the girls was trying to rush out the drive thru and I ended up having to go back because they had forgotten some of my food.They didn't even offer me a meal for all my inconvenience. I was really disappointed. Read more
All my food was not hot..sides were cold..serving got smaller so has the fish..tried the new spicy fish and it was more like a... fishstick than a fish fillet..disappointed...second time they didn't have hot sauce in sticky. Bad for business ...a must withseafood!!!!!! Read more
That new hot fish sandwich was all that and then some. And as usual the cashier was very nice and respectful, with a smile
I purchased a meal here. The fries were cold, the shrimp overdone and hard and there were no hush puppies. Called and waited 7... minutes for manager, then hung on. I then called back and was told by the manager that the only way he would make a concessionwas for me to bring the food back. Having gotten home tired and hungry that couldn't happen. Signed, Xcustomer Read more
LOVED IT! The food was hot and fresh. The restaurant was clean and to top it off the employees where very friendly! I will... definitely be going back Read more
Food was freshly made, but was skimpy on the meat. Fish was just fried crisp.