Reviews for Captain D's in Richmond, VA
Staff worked hard even late nite. Doors locked b4 closing drive thru required late night.
Not Pleased the lady had impatience when I asked her to repeat my order back.. only because there were so many pauses while... taking my order...so she told me to drive up..I noticed the profanity and they really didn't care who heard it. I did. Ireceived dried up Broccoli. Told them to take it back. I spoke to mgr...when I called he nade it seemed the Broccoli wasok...Not.. will not go back therqagain Read more
Told me to pull up front and took them 20 minutes to bring us are food and we only ordered two meals and the food wasn't even... hot so I don't understand why we had to wait. I guess for the food to get cold Read more
They gave us slaw instead of fries. So they had to switch up . The corn on the cob tasted and looked like it was old not fresh... at all. Shrimp and crab cake was great. Fries were good. Customer service was good. Read more
Walked in here. No human in front of me, and I waited about 10 minutes before they took my order. Dude at the register appeared... not to care at all?. Damn?. Lady who ended up leaving Drive thru ended up taking my order. She was nice, bc of her I gave 3stars. If it wasn?t for her I would have gave one!. Read more
Drive-thru was fast food was accurate. This is the only Captain D's in the city that makes their fish extra crispy outside but... tender inside. Everyone else will not only give you a smaller fish but it won't taste the same Read more
So I picked up some dinner for myself and my client before I go into work this evening. (Mind you my client lives literally... around the corner).My meal #10 is absolutely nasty! The fries are hard,stale and the chicken strips ate burnt can?t eat it. Onlycan eat the fish , hush puppies burnt too! And they had me waiting like 10 minutes to prepare this mess! Nothing is fresh atall ! I wish could give them no stars?. The only good thing is the young lady who took my order and brought it out was verypolite, good customer service! Won?t be back though! Read more
What in the actual f@k is this? Besides disgusting.... highly disappointing. Smfh.