Reviews for Capital One Café in Richmond, VA
Keith helped me out with changing my name on my accounts. He was very personable, knowledgeable, and friendly. I'd never been in... before and was pleasantly surprised to find the cafe to be spacious, clean, and an overall perfect spot to work on a laptop,grab a coffee, or hit up the ATM. Definitely will be returning, and if you're a Capital One customer and have any issues, Keithis the absolute man. (You don't have to be a Capital One customer to come in though!) Read more
Capital One Cafe is a super friendly and accessible place to grab some good coffee. They regularly do freebies and amazing deals... on coffee, and the half off for Capital One cardholders is really nice for more expensive drinks. We go here all the time andit's always a good experience! Read more
The gentlemen there were outstanding! They offered free drinks and assisted me with my credit card issues. They were attentive,... polite, and extremely professional! I will be doing all my capital one business with them! And there cafe is amazing! Clean andcute!!! Thank you again for your assistance! Read more
Today I had the wonderful pleasure of talking with Keith, the ambassador. He ensured that I was well taken care of. I was... offered a FREE refresher on the house and had the honor of meeting the staff. I throughly enjoyed my experience and look forwardto being a regular at Capital One Cafe. Literally, they are changing banking and I am well pleased. Thank you, Capital One foryour hospitality! Read more
It should be noted that I didn't purchase anything on my visit, so I don't have any experience with that end of this business.... That being said this is an incredibly convenient location that has public bathrooms, friendly staff throughout, and provides ano strings attached break from wandering around the rest of Cary St. Looks like it would be a great spot to study or have asmall public meeting as well with many cozy nooks. Read more
Pretty good spot. Lots of seating and sunlight. Not too loud. There are ?nooks? that I?m guessing can be rented out but are... temporarily closed. I do think their prices are way too high. 2 small drinks cost over $14! Insane. Read more
If you use a capital one card, the drinks are half off. There are two ATMs inside, an elevator to go to the second floor, and... quite a few different meeting/work rooms. Those rooms are temporarily closed during the pandemic, but there are still variousother tables spread out throughout both the first and second floor where you can study or get some work done. My kids love thehuge cake pops here. Friendly staff. Everything looks clean and modern. Read more
Had questions and concerns about credit and was turning and looking for guidance and my man Keith led me in the perfect... direction! He helped me establish a true understanding about credit and the different credit cards Capital One has to offer! Iwalked out feeling comfortable and confident in my decisions about which Credit Card I think would suit me best and it was allthanks to Keith! Look forward to continuing my business ventures with Capital One due to Keith?s amazing efforts! CustomerService 5Star, Superb!! Read more