Reviews for Burger King in Richmond, VA
VERY RUDE STAFF ..ASKED BOUT CHICKEN SHE SAID She DIDNT KNO THIS WAS JUST HER JOB. AND THE AND OTHER LADY SCREAMED... HEEEEEELLLLLLO..BECAUSE I DIDNT JUMP SOON AS NUMBER WAS CALLED..ABSOLUTELY Rude..staff was on phone rather than taken our orderthey waited for girl cleaning to come take order. And she was rude as well..Do not Reccomend.Rude Staff Read more
It was terrible. The woman who took my order was rude after I waited about 10 minutes to order. They had the ghost pepper... whopper on menu but it wasn?t available. Waited another 15 minutes at least to get my food. Terrible experience!!! Never goingback to this Burger King ???? Read more
After going over the reviews I was not surprised for being disappointed coming to this establishment. I tried to ask an employee... if the dinning area was open and she yelled at me saying ?I haven?t even clocked in yet to be answering any questions!? Read more
I ordered two things at the drive-through window: a Double Whopper with Cheese and a Medium Fry. Only one was right! When I... arrived at my destination about 10 minutes away I discovered they gave me a single whopper without cheese. The fries were freshoff the fryer so they were hot and nicely salted. It was 50/50 so 2 Stars since I can't give half! Read more
This burger king is consistently the worst I have ever visited. Almost every time I order a biscuit on the way to work the bread... is overdone, but usually still edible. Today however the bread was so over done that it was black in places. As someone who hasworked at fast food I know this is unacceptable and really hard to actually do, so someone REALLY wasn't paying attention. Sonow I've waisted my money on food I can't eat and I don't have breakfast for work. It doesn't help that the older white womanacts like she hates her life every day she's there and makes the visit unpleasant everytime. I just don't know how you mess up abiscuit this badly, Read more
DO NOT ENTER!!! I have never been to such horrific chain restaurant location in my life! I walk in and staff is on their... personal phone while taking my order discussing sleeping over someone?s house, pathetic! The fountain soda station literally hadsomeone?s old drink laying on its side! The gave me 1/2 way eatan container of fries! The meat in my burger was pink and tastedold so I spit it out and dumped my food in the trash where it belongs ! The only reason I didn?t take pictures of everythingelse is because I was in fear that the staff would see me and retaliate.The place was ran by people you try to avoid walkingdown the street so I looked the other way and left. Only reason I ordered food there was because I was starving and Hardee?sacross the street was closed! The restroom was the only place that looked somewhat decent! Stay away! Read more
I was all excited to order and try the new chicken sandwich so much so that I ordered two. It was awful! It was so overcooked... that I almost couldn't bite through it. I like crispy but this was like a brick. As you can see from the color it's notgolden.... It's dark brown! I could taste the burnt oil from the fryer! It's was so off that it almost tasted like rancidoil. I can most certainly say that after this experience I will NOT order this sandwich again! I would have thought that aparticular focus would be on a new and competitive product. If this is the product you're going to put out.... Burger King isgoing to lose the chicken sandwich war. I'm beyond disappointed. Read more
About a year ago we stopped going to this store because of the extemely poor food quality. We've gone several times over the... last couple months and the food and service has been consistently better! The food is always hot and the fries no longer tastelike the oil hasn't been changed in the fryer. The employees are friendly when greeting you in the drive thru and at the window.If you haven't been here in a while, give them another try. Read more