Reviews for Burger King in Richmond, VA
We came here to get some dinner before heading home. The dine in area wasn't open even though it was early in the day (around... 2pm). The drive through experience was okay. We had to repeat ourselves a few times before they got the order correct. The foodcame out hot but, they didn't give any condiments that we asked for. The staff was friendly though and gave everyone a smile. Read more
Food is good (I pretty much only buy double whoppers) but the service is hit or miss - most of the time professionalism is... absent (no greeting when you pull up to drive thru, simply ((and literally)) "what do you want?", or when receive your order andsay thank you, you just get a blank stare, not even a nod of acknowledgement) but on that rare occasion there'll be an employeeworking the drive-through who is alert, courteous, and attentive. That's only once in many visits. Still, this is far superiorto Wendy's service across the Read more
Messed up multiple orders but tagged them all with the right tag. Got two different kids meals and a chicken sandwich instead of... a simple whopper meal. Horrible service. And the managers solution over the phone. Order again! If you couldn't get it right thelast 3 times why would I order again??!! Never again. Read more
Ordered 2 Whoppers, 2 small orders of onion rings, milkshake and drinks. We were not able to get the milkshake but the woman,... Tiki S., who took our order let me get a large onion rings. Whenever I have visited this Burger King on Jefferson Davis Hwy inRichmond, VA Tiki has been the one to take my order. She is always friendly and even makes suggestions for me to be sure I'mgetting the most for my money. I appreciate her and highly recommend visiting Burger King at 4700 Jefferson Davis Highway,Richmond, VA 23234!! Read more
Definitely leaving a lot to be desired. Chicken nuggets are always dried out from where they are left in the warmer. Ordered a... large and a small fry.....got a small fry in a large container..... Read more
I ORDER 3 SPECIAL BREAKFAST SANDWICHES THE SAUGAGE WAS OVERCOOK THE EGGS WERE BROWN THE HASHBROWNS WERE COLD I WENT BACK IN THE... DRIVE THRU THEY GAVE ME 1 ORDER OD HASHBROWNS THE YOUNG LADY WAS TEXTING IN THE DRIVE THRU I WILL NEVER GO THERE AGAIN. RICHMONDHIGHWAY RESTAURANTS FOOD IS JUST NASTY RIGHT ALONG WITH THE EMPLOYEES AND MANAGEMENT ANS I SPENT $16 DOLLARS Read more
Some of the employees were very rude i believe she was actually the manager but the gentleman who took and made my order was... amazing. My receipt says Junia but I don't know if thats was his name or not but very sweet man. Thank you Read more
Wasn't all tha0t and very rude customer service taking my order and lady was on phone and had to tell her three times what I... wanted and then got told I am on the phone with my man Read more