Reviews for Burger King in Richmond, VA
Cleanest, nicest BK I've been too and their lobby was open for breakfast this morning which seems to be rare these days. Nice... staff too! Read more
I been eating there many many years I love the chicken sandwiches could put a little less salt on the French fries.
The food was good. But, employees talking loudly, one was sitting on the counter, and another who could see me waiting just kept... talking and offered no help. Read more
Don't waste your money or time here. Drive thru took almost 15 minutes with only 2 cars in front of me. Employee was nice at... the window, 3-4 workers inside....so much for "fast food" drink cup was not even filled up all the way with soda, burgertoppings were minimal. Big bun and patty with hardly any toppings, looked nothing like the picture on the menu. Yet they wantto charge 10+ dollars for a meal. higher cost and lower standards. I could have drove home and made myself a sandwich in thetime I wasted there. Read more
I visited this Burger King during the lunch hour rush. Diane was the lone cashier. She greeted me (and every customer that came... in after me) with a smile & took the time to explain the menu options. It took quite a while for my order to be prepared but thefries were hot, fresh and delicious. My burger was prepared fresh as well. Very tasty. The fountain drinks were good too. Justthe right amount of syrup. Diane made sure I had everything I needed (ketchup, napkins and straws) to enjoy my lunch. The crewat this Burger King really works together well (I worked in food service for 15 years. I can tell when the shift crew is doingtheir jobs). The dining area was very clean as was the drink station. I watched Diane sweep the lobby when she wasn't takingfood orders and the shift manager checked the dining area and restrooms. I recently moved back to this area. When I lived here20 years ago there were not many dining options. But even with all these choices, I will be headed back to my neighborhoodBurger King! Keep Up The Good Work! You are all doing a great job! Read more
Very disappointing. Employees are friendly, but notoriously slow. I wanted to try their new CH'king sandwich, which was a... little disappointing. Can't touch Wendy's, imo. But the worst part was the 12 minute wait...there was one car behind us and noone inside. Ticket time was 8:02. At 8:13 my wife decided to go inside to discern the delay, figuring her burger would be icecold by now. This is a "fast food" restaurant, right? Guy is just sticking the food in the bag and says "the chicken takes 7minutes to cook." (Not only does that seem a little unreasonable, it also doesn't account for the other 5 minutes.) Then weget home and my wife finds her cold burger slathered in ketchup...please see burger description on ticket. And those "mediumfries"...makes you long for Five Guys. I don't know how a restaurant expects to compete in a tough industry with this kind ofservice. (The 5 or 6 fries on my wife's plate were removed before the picture was taken...and I added some ranch dressing to theover-breaded chicken to make it more palatable) Read more
I ordered a whopper with cheese only heavy pickle meal. With a 4 piece order of mozzarella sticks. As you can see from my pics,... those sticks looked as if they were sitting over night. I asked for no ice with my sweet tea, recieved half a cup of ice, nomiranara sauce. Wasn't asked if I wanted any condiments. I will NOT be going back to that location. Read more
Food was good people were friendly. So much better than the burger King in my town.