Reviews for Taco Bell in Richmond, TX
This place has the worst customer service ever . I would given it a complete ZERO if I can.completely disrespectful, the young... lady that was there was horrible and had a bad attitude, I asked for my receipt on a $60 order and she replied with they didn?thave paper , then asked for Hot sauce and she said they didn?t have any and slammed the DT window on me and my wife , As we arepulling out of the drive thru I see through the window that they do have trays of hot sauce so I decide to go inside and YES Isee a lot of hot sauce right after the young lady told me they didn?t have NO hot sauce at all , NOT ONCE was I acknowledge Iwas completely ignored I stood there for about 10 min No one helped me I asked for a manager I was ignored I asked for the younglady name she said I don?t have to answer u I don?t have to give u my name told me to get the F out and started laughing at myface along with the other young workers that where there . I WILL NEVER COME TO THIS TACO BELL AGAIN . Completely rude ,unprofessional, and might I say race was an issue as well because the second the other couple showed up they were AfricanAmerican she was super nice , helpful and approach with NO hesitation.Having to tell a customer to get the F out the store andbeing rude for no reason at all is completely unacceptable and disrespectful. Read more
This has to be the absolute worst Taco Bell I have ever been to. The food is poorly prepared and packaged. We have given this... location several tries and every time is worse than the last. Tacos absolutely crushed under the weight of the burritos theypiled on top. The tacos were as crushed flat as pancakes. Food missing ingredients. Drinks hardly have any carbonation.Management oversight seems to be sorely lacking. It?s just a real shame. We won?t be back to this location even though it?scloser to our house. Read more
I gave in to my kids wanting Taco Bell. My quesadilla and son's quesadilla were burnt! My daughters tacos were all over the... bottom of the bag. I should have thoroughly checked the bag before leaving the drive thru. Read more
Burrito supreme?? I added my own black olives but it?s meat, cheese and sour cream. Not even tomatoes anymore. I remember when... they had meat, cheese, tomatoes, green onions, black olives, and sour cream!!!! You would thing the owner would be furious atthe low reviews, but I?m sure they don?t care! Read more
They were very helpful in putting the order together quickly. Really good tacos here! Soft and hard! I also love their Burito... Supremes! Yum! Read more
Saddest Taco Bell experience I've ever had... which did not satisfy the craving
We went to this location to dine in but was closed by 9:45 where as close time on the door says 10PM or later. Then decided to... go for drive through and ordered Items Chalupa?s and Qasedia on the menu but with all substituting black beans formeat. Employee who took order was polite and knowledgeable about being vegetarian and double checked 2-3 times that all itemsare vegetarian. SURPRISE - Qasedia was with chicken. Very disappointed with Taco-bell. most of the times they mess it up, nomatter how careful you are, not only this location but had similar experience at many other places also. Taco Bell need to growup. Bye-Bye Taco Bell. Read more
Orders and food are usually fine. But the girl at the drive through has the rudest attitude. Been here three times with her at... the window and every time she is rude. I say ?thank you?, she replies ?yeah? or not at all. I ask ?how?s your day?? She closesthe window. No have a good day, enjoy your meal, nothing?Look girl, get into the hustle and do the best job possible or get outof it. Read more