Reviews for Popeyes Louisiana Kitchen in Richmond, TX
We arrived late in houston due to a delay in our flight. As he knew that we were hungry, my brother-in-law grabbed me food from... this Popeyes. Thank god for family! The food was hot and fresh. The Chicken was crispy and everything I expected from Popeyes.The southern style is perfect. The meat was juicy though the white meat was al little more dry as expected. The flavors were allthere. The cajun fries were awesome. It was a little oily which is normal for Popeyes fries. However, the spices make the friesso much better. The biscuits were also awesome and a must-have for Popeyes. Basically, everything was good and I can't wait toeat at Popeyes again! Read more
I have been to this location three times. Twice in drive through and I went inside today. Great food all all three times. Today... was an exceptional young lady with rosey cheeks full of life. Humble and a breath of fresh air. I had a coupon ordered chickenstrips, red beans and rice, and biscuit. No drink. I dined in ate all my food. Affordable meal not bad. I reminded the lady,unless she forgot how exceptional she was and the food was good ???????? too. Read more
The food is great, but not the service in the drive-through. I understand that they are timed, but they aren't even polite and... they leave things out of your bags that you have paid for. At the current cost of gas, no one actually want to go back and forthto this restaurant because they can't do their jobs right. Please take the time to double check your bag(s) to your receipt(s). Read more
Seriously, this is a 3 piece chicken strip? The 6 piece strip I ordered was the same way. The buffalo ranch chicken sandwich had... neither buffalo nor ranch. All I could taste was bitter cooking oil. This location was actually really good not too long ago,but some how it?s managed to turn into every other Popeye?s location I?ve ever been to?..A dumpster fire. At least the staff atthis location is nice and friendly, unlike others I?ve gone to. Read more
Ok I?ve been to this Popeyes a handful of times and usually it?s a long wait but food is usually good..but today I ordered a 8... piece family meal as well as other combos total of 8 piece was 21.99 plus tax and well the 2 leg pieces and the wings were freshbut the chicken breast and thighs were old!! So old it was crispy and was not edible at all..I called the 1877 Popeyes and theywere no help and called the store and they said I had to take the crispy chicken back and then they could refund problem is it?snot close to my home I just go there when I go to the dr appointment and I told them this and they said that I can save thechicken and bring it when I can..why would I hold on to chicken for that long..makes no sense I told them I had pics of chickenand I could email them and they said corporate doesn?t let them give refunds on chicken unless it?s approved by the main ownercause they have to see it for themselves..smh will not be going to this Popeyes will stick to the one by my home.. Read more
Everytime going there, they are definitely rude. Management needs to make a change. If your in the area go to another location.... I thought McDonald's was bad with how the ice cream machine is broken but sheeesh they never have anything available. If I couldgive a 0 star I would definitely needs to shape up customer service at this location. Well it's been time since my last visitthinkin I would give it another chance and they put me 2 of the raggedy peice of chicken and counted it as tenders. This popeyeslocation is a freakin joke. This is it I'm over going there. I would say go to Wendy's next door. Read more
Went yesterday, sat down to eat and this is what they gave me. I told the guy at the register he said they are all like... that. Made no attempt to correct the problem. Not sure if the manager was there, they heard me talking about it. A half bowl ofrice and red beans sauce with a FEW red beans. Growing up eating Popeyes red beans and rice this has never happen before. Thebowl has always been filled to the top. Read more
Please do not waste your time. These people here do not wanna be at there job. And will come with any thing to not do there job.... Girls and guys up in the drive threw window on there phones. They also made me drive in the drive-through two times because theydidn't want to do a separate order. People that worked here so very rude. Won't be wasting my money in there food anymore. Read more