Reviews for IHOP in Richmond, TX
I should have read the reviews before going here. I?ve had previous experience with long wait time to sit, get my food and my... check here as well. Food is only passable. Wait staff is not interested in their customers and just huddle and gossip near thekitchen. Last time I ordered the 55+ French toast plate. Around $5.50. After waiting 10 min for my check, I waived at thegossip group and my ?waitress? came over. Asked for my check and went ahead and handed her a twenty so I didn?t have to waiteven longer for her to return. She blew me away when she asked, ?do you need your change?? I said, ?of course I do.? Man! Expects a $14 dollar tip on a $6 meal. Never got my receipt, but after another 6 minutes, I did get my change. Place smellsbad. Poor service and food. From the reviews here, it looks like it?s been going on like this for awhile. Won?t be back till Isee a sign that tells me it?s under new management. IHOP used to be a great place to eat. Not this one. With all the negativereviews here, and 2.7 out of 5 star average, one would think the owner or manager would respond to some of them. I?ve beenlooking at a lot of the reviews and haven?t seen any management responses. Goes to show they don?t care at all in my opinion. Read more
I ordered the happy face pancake just to be silly. I was expecting just a regular pancake, but it oooey gooey chocolatey... happiness! I'm not a big sweets person, but it was sooo delicious. My friend ordered the French toast and waffles that were alsogood. It wasn't crowded and the staff was nice. The only complaint I have is that they were terrible at refilling our drinks. Read more
Ok, The staff just seems over worked and inattentive. Service is ok. Thalia the H is silent was a wonderful waitress, young... beautiful. The restaurant cleanliness was a huge fail. 1. Table tops not wiped down well. 2. The floors not mopped underneaththe tables... my tennis were sticking to the floor there was so much build up. 3. The icing on the cake, a small critter climbedout to dine with us * see photo The allure of 5.99 all u can eat pancakes was great. We had a party of six. I'm a patientperson. The staff was attentive to our needs with mild coaching. You can do better, just remember that the mind set should bethe entire restaurant is your table. Take the customer service tactics from 5star restaurants.. Houston's and Trulucks serviceis something to model after. Kind regards- Read more
Just got home and opened our meals and this is what the roasted turkey breast with gravy meal looks.. this is pitiful and... honestly I wouldn?t feed this to my dog! You guys have to do better. Why would you give this to someone! I am so disappointedevery time I have tried this location.. I can not believe you guys would give this to someone.. 8pm online order..oh and nogravy in sight! Thanks? Read more
Food is good. Service is slow and inattentive. Took like 10 minutes to get seated and then didn?t get checked up on while... eating. Took forever to get my check too Read more
Very disappointed with this location! We went on a Sunday a little after normal breakfast hour it was not busy at all. Our food... was brought out one at a time with time lapse in between all the meals! If we wanted to eat alone we would have done just that.Beside the timing, the food was cold overcooked and just poor presentation overall. The service omg the service was even worse!!We practically had to go in the kitchen ourselves to get the things that were needed. I wouldn?t recommend this location toANYBODY and will not be visiting again! Read more
My favorite breakfast place! Wasn't too crowded when we went. So the service was pretty good. Hot chocolate was too watery but... the food was excellent! IHOP never disappoints for a satisfying brunch Read more
I was here awhile ago and it didn?t really meet my expectations, but I decided to give it a second try. They?re clearly under... new management we saw new faces and you can see how everything is different in a better way, our server michaela was so sweetand attentive, my family loved the environment. We would definitely recommend and come back. Read more