Reviews for Chipotle Mexican Grill in Richmond, TX
Went here with my husband for a late dinner today around 8:30pm. Walked in to rap music blaring at high volume and employees... serving having the worst attitudes. Seemed more like a hangout with teens more than a restaurant serving fast food with goodcustomer service. The girls serving the food were rude and impatient. We couldn't get out of there fast enough. It's not a goodsign when customers don't feel welcomed. It will be a long time until we try this location out again. Read more
WORSTE MEALS EVER! We ordered for delivery for the office. They forgot some drinks (which would of been great to have to... help wash down the cardboard flavored food). The tortillas were as hard as rocks. The chips were stale. We ordered 7mealsfor 7 people and all of us were highly disappointed in the quality. Chicken varied from hard pieces to super chewy. Even ourgarbage disposal co worker refused to finish their meal. $145.oo lesson of where never to eat. Save your money people Youcan microwave a better meal for less. Read more
No forks, out of order drinks, trash can overflowing, dirty area by register & tables not clean correctly. Place wasn't busy, so... no reason for this. Read more
Horrible experience. Girls making the food had a stank attitude, were flinging food around the back, started cleaning up at like... 9:15, putting chairs away 30 minutes before closing, spraying cleaner on the tables and getting it into food. They ran out of somuch food and said what was left was only for the drive through. The employees were making faces and slamming the napkin holdersas patrons were walking in because it was close to 10. Read more
The employees here have a bad attitude and start shutting down 1 hour early. The line is out the door and they are picking up... chairs and removed the trash cans already. Update they are spraying cleaners all over the place getting in our food. Read more
I love Chipotle especially since they never expanded to my city. This was the closest one when I was hungry. This Chipotle was... consistent with the brand: spacious, open, clean, and slight industrial look. There were a lot of employees on the line which isgreat as there were a lot of people ordering. I grabbed my favorite meal: Steak Taco in a bowl with a bag of Chips andGuacamole. The food met all my expectations for Chipotle. I enjoyed my meal and will be happy to come back when I have thechance. Read more
I ordered There and a few bites into my bowl I bit Into something hard. I instantly took it out to see what it was and it was a... piece of metal!!! I?ve called numerous times and no one answers! I?ll add pics! Not to mention, it was half full compared to allthe other chipotles and I ordered double meat and the amount I got was the amount of 1. Read more
We do enjoy Chipotle and this location is really good. Fast and friendly service, delicious food, easy access. Nestled among... several other restaurants along West Belfort by the Waterview area this Chipotle is a great option for a quick bite. They havegluten free options, dine in and take away with inside and patio seating options. The line moves quickly so it?s great forquick lunch or pop in meals. They have online ordering and a drive through. Parking and building is handicap accessible. Staffis always friendly and service is always consistent. Seems they are one of the test market locations so it?s neat to see newtest options from time to time here. Read more