Reviews for Arby's in Richmond, LA
The bbq brisket sandwich was really good.
Decent food but the employees yell so loud in the back that customers can hear everything. We want to eat in peace not hear all... the drama and whatnot. Read more
You can barely get waited on and when you do the order is mostly wrong or has missing items like the food when it?s prepared... correctly which is rarely! Read more
Did not acknowledge customers, Employees walked right by people who walked up to the counter and had been there for more than a... few minutes with no help. Did not make my wrap according to menu. I only knew that before eating it because I looked. So I hadto have it remade because they put an ingredient in it that is an allergen to me that should not have been in the wrap to beginwith. They did not quibble with remaking it, but I had already waited there nearly 20 minutes to get it the first time and theremake put me to thirty minutes, the curly fries had been in the bag for a few minutes less than that, they should have swappedthem for fresh, but did not even offer. Conclusion, Greatly disappointed. Read more
Great food and fast service, this Arby?s always has super good service and it?s easy to access from the interstate. It?s... located inside the loves travel stop and you can get fuel and snacks also while your getting your food. Definitely worth a stopin! Read more
Asked for a fresh chicken biscuit and told them I don't mind waiting if they need to drop some down but instead ...it's like... they said "Hey sir I see your fresh chicken sandwich and I raise you a Chicken Biscuit that's really is a chicken tender fromthe day b4, but nuked with a very hard biscuit" Cold Old Food Fast!!!! Read more
Staff was friendly and greeted me with a hello. There was no one behind the counter and the fry cook in the back came out and... took my order. He was wearing blue gloves and touched his face while he scanned my card, then he went to the back and preparedmy food and never changed his gloves. Management should improve their supervision of its employees during this pandemic. Read more
No manager was on duty and it showed. Service was extremely slow. The person serving the customers left a couple of times to go... to the other part of the store. There was no one to take her place. Took nearly 10 minutes to get two sandwiches. Read more