Reviews for Wendy's in Richmond, KY
I tried the new peppermint frosty and the new chicken Parmesan sandwich and it was alright I feel like the frosty could?ve been... better it didn?t have a lot of peppermint flavor. Overall it was okay. Read more
Great food. Best one around this area. Fries are always ????. Great customer service. The place is always spotless.
Horrible service, manager on duty told me I couldn?t pay with my card cause it would make her drawer short on top of that after... receiving my meal she told me be careful cause my wedges were hot that was a lie they cold and had to been sitting there for awhile, was running late for work so I couldn?t turn around to ask for replacement fresh wedges. I will never return to thislocation ever again and I do not recommend it to anyone due their poor service?? I honestly feel they don?t even deserve one ??at all they don?t deserve any?? Read more
Wendys on the Eastern Bypass is one of the very few fast food restaurants left where you can still walk inside to order food,... sit inside with good company, friends & family in a clean & tidy as well as very quiet for fast food restaurant at dinnertime..... EXCEPT There was one issue while my boyfriend and I were standing in line to order food.... our cashier (who hadfamily of 6 directly in front of her) yelled out "umm excuse me, wasn't your break over 10mins ago??" Of course everyone- wendysemployees, guest in dining room & more customers standing in line, including my boyfriend & I were silent ????.. in shock &thrown off that this employee would not only yell across the restaurant to her co worker but obviously embarrassed her aswell... buT the 'yelling cashier' actually ended up being the one who was embarrassed ???? because she then realized she readthe time WRONG ????????? !! !! Idk where or who the manager is ... ??????? BUT I would definitely suggest that she remind heremployees to focus on their own job at hand and ask that each of her employees respect one another as they would wanna betreated. Read more
Staff was super friendly amd food was delicious!
It is a shame that i spent over 10.00 on a single no cheese and got cheese. Gave it back and i was told to move up and they... bring it out. I was expecting a hot single with no cheese double tomato lettuce onion. Well the bag was cold so I already knewthat it was no good and why pull up if it's still not gonna be right. If you close at 1am then quit taking orders at 12 becausethe first customer is no more important than the last. I know now why I quit eating there. Awful Read more
I got my worst experience the other day and it was still above average. They forgot my nuggets, but if I had gone back I'm sure... they would have given them to me. They're super friendly and always fast. I've never been through the drive through, but thelobby is always top notch. Read more
There baconator breakfast and dinner sandwiches are on point very good .the chilli is also good and baked potatoes