Reviews for Subway in Richmond, KY
Probably one of the rudest experiences in my life I never got one hi the lady that was taken my order seemed like she could care... less didn't ask if I wanted my sub toasted or not .I haven't been to subway in forever and this one I went today is the reasonwhy. Read more
We always come in right as they're opening and qs a fairly large group too. They never seem to complain and always start serving... us immidiately. Read more
all the people who work here are rude, they wrongfully fired someone without having any proof that they did anything wrong, and... when you ask for the number of the person above them they refuse to give it to you. Also, they are always ?out? of things. Ialso overheard them talking and cussing about another employee. Read more
My boyfriend & I ordered 6in steak & chz toasted as well as a 6in chicken teriyaki toasted with only tomatoes. . . . . .... AAnnnnnDD THIS IS WHAT THEY SENT HOME WITH US (&we live outskirts of town & the Subway closed down as we was walking out....it's the feeling you get when its 98degrees outside, your dry & thirsty, you're getting yourself biggest fountain Mt dew at theclosest gas station... pay for it, exit the store (still hvnt taken drink ..) get back in your car & go to take the biggestdrink -- to get hit with that non carbonated non tasting like that Mt dew your mouj (WE only had the option of drive thru thisnight for some reason --- AND they even gave us the wrong receipt !!) The next day my boyfriend and I went back to the samesubway to inform them of their huge mistake the night before which just led to being lazy. Well instantly the girl I spoke tojust gave me an odd look and the guy that I had not spoke with got smart with me and said well what do you want us to do? So myresponse is give me the two sandwiches that we paid for yesterday would be nice and him and her employees of subway replied backwith okay and what were they? I know the owner of the subway she would not accept this kind of attitude especially towardscustomers I don't know what was going on or why maybe the employees just had a bad day so when you work in food or customerservice is your job to leave a smile on their face Read more
Went to this place they charged for every topping had a bad experience poor customer service would not eat ther no more very... very bad experience. On water street sub way don't go there please ???? Read more
Staff shorted the ham on sandwich and didn?t apply proper hold order discount and pushed tip button on screen to give themselves... and 18.5% tip. Makes the order 28.5% more than normal. I refuse to return to this store. No manager. This place sucks... TC Read more
Careful going through their drive thru, wife went here the other night after not using her card for about a week, few hours... later had a $157 fraudulent charge for giorgio armani. Little too convenient if you ask me. Best subway in town but currentlycan not trust the employees without going inside. Read more
READ THE REVIEWS AND GO ANYWHWRE ELSE!Just wanna say this is the worst absolute worst subway ever . Ordered online my wife... waited for 10 mins over the expected wait time after she got to the store . Ordered chicken bacon ranch and a online exclusivesandwich . Supposed to be on Italian herb and cheese bread both were on plain Italian . Also the chicken should have beengrilled chicken it was not some nasty plastic tasting shredded rotisserie chicken took the place supposed to be heated andtoasted well I Guess Neither was done to either sandwich . Called and asked if it was supposed to be grilled chicken firstperson said yes then phone handed off to be informed it's supposed to be rotisserie and if they don't have it they use grilled .Well my wife used to be a subway manager so she knows it's supposed to be grilled corporate even says it's supposed to begrilled lesson learned wish I had read reviews before hand. Sandwiches were both inedible .According to reviews it does no goodto complain. I just want others to be aware and go anywhere else but here . Seems to be a one time stop and never again Read more