Reviews for Ryuu Japanese Kitchen (YVR Outlet) in Richmond, BC

I wasn't expecting much based on the reviews and the fact that it's essentially a mall food court restaurant. But I was... pleasantly surprised. The staff greeted me right away, I got my food very quickly and tasted decent for the price point. Andwhile it isn't fine dining or 100% authentic, I honestly struggle to find anything negative to say. I did come in on a rainyNovember day, so your experience might differ when it's busy. Read more

We ordered Deep Fried Squid for 16.99 and we were extremely disappointed when the order came. Believe me or not, but everything... is all tentacles, not even a single body on it. It feels like we were got scammed As we were expecting real squid. They shouldjust put DEEP FRIED TENTACLES in their menu and NOT SQUID. This is very upsetting experience to this restaurant. Read more

My daughter in law just tried to rerun some sushi because of allergies, the spicy tuna roll had tempura inside which isn?t... standard . The manager was rude to her and would not re-make or give a refund on those 2 rolls. While she was discussing withthe manager 2 employees were trying to usher a mouse out which ended up running over her foot. She again asked for a refund nowthat she saw that and the manager said that was a separate issue and asked her to leave. Not impressed, very poor customerservice. Read more

We stopped in to try the Cali rolls..told we weren?t aloud to sit in or out of the restaurant because we have to spend 12$ a... person to dine in. The rude attitude was the reason for our no tip. No wonder your restaurant is empty. Will not recommend or beback. Not worth mediocre food and the very rude service Read more

I ordered beef bento box. It only has couple of thin slices of beef. I call it onion bento box. Not worth 19.xx. Go to Japadog... beside it. Read more

Our resto whenever we?re in Macarthur Glen. We love their Salmon Kama and Deep Fried Salmon Skin plus their Dynamite Roll and... Bento Boxes. Food is really good but there are times when the service can be slow especially in the weekends. Other than that,it?s a great Japanese resto perfect fix after a shopping day. Read more

Food was good but the service was a bit slow, they could use extra wait staff/greeters to keep the flow orderly. Pricing was on... the higher end of the spectrum considering the portions but I expected this of essentially an airport location (McArthur GlenOutlet is part of Sea Island basically). Overall no major complaints, some of the former reviews sound like people expected thisto be a Michelin star place. For a retail/mall restaurant place it was good. I would come back if I was shopping here again. Read more

There are ample of choices in the menu. My family members picked sushi set and I picked this vegetarian set. The portion for all... sets are small in terms of the price you pay. It is managed by the same group of the wonton restaurant nearby. Read more