Reviews for Subway in Richland, WA
We stop here occasionally on our way from Spokane to Vancouver, WA. Food has always been exactly as expected, and the staff has... been friendly. Read more
It?s amazing place to have delicious foods and to sit with your friends to have drinks such as coffee, juice and ect .
There was only one worker in the facility. They did their best but the meat and veggie portions were small and there was... virtually no sauce on the sandwiches. Read more
Stopped by for a energy drink long line kept us from staying for lunch by everything looked super clean so no complaints.
Won't be coming back here unfortunately. I'm not one to write many negative reviews as I also work customer service, but this... experience needed documented. First off, when we walked in, there was a lady behind the counter; she gave us a look when wefirst walked in and said nothing. We stood there for about a minute. The first words that were spoken by an employee was the guywho made our sandwiches. He was great. He came over as soon as he could to help us. Meanwhile the lady behind the counter, who Iassume was a manager, was loudly complaining that she had to put on gloves after she had burned her hand on the stove (feltsorry for her for that). But she went on to loudly complain some more in front of the four customers including us that were inthe store about how she had to change out the vegetable containers because someone else hadn't done it. All while customers arewaiting and exchanging uncomfortable looks. So it came time to check out, I handed her the coupon that I had for a freefootlong with a purchase and she VERY loudly while rolling her eyes, "REALLY with these coupons, I have to count these at the atthe end of night and I've already counted like 30 of them!" I didn't know what to say so I just stood there trying to pay andleave because we were so uncomfortable at this point. So moral of the story, we won't be going back. Horrible customer service. Read more
If I could give it zero stars I would! We like Subway and this evening we decided we would have subway for old times sake. We... went to the one on 2588 Queensgate Drive in Richland. There was no one else there inside and no cars in front of me or behindme, so I decided to go through the drive-through. I ordered what my son ordered, he cannot have a lot of things because of theautoimmune disease he has, but he does fine with the Subway steak and cheese, deluxe with extra cheese and no vegetables,because, surprisingly, he is unable to eat anything but carrots and steam zucchini..Anyways. I decided to get one for myself andmy daughter. So, I ordered 3, foot-long Deluxe steak and cheese subs. I even tried to make it easy on the lady, who seemed toknow what she was doing, but nope. I said It at least 3 times Deluxe with extra cheese, and she's like "what type of bread? Doyou want them toasted?" We live 40 minutes away, so 40 minutes later and $41 for these 3 pieces of bread with what looked likemeat smear!! I was so appalled that I had to take pictures of this! I could've made deluxe homemade sandwiches and had leftoversfor the rest of the week with that $41!! I will never go to this subway again and I will never use a drive-through again! Ladywho worked there last night, you need to learn how to make a sandwich and not rob people! Just ridiculous! It was only us andher!!! People, stay just long enough to look at your sandwiches before for pay half a Benjamin for pathetic bread!! I should get3 real steak and cheese subs or my money back Read more
Genuinely night service flamboyantly unique I would recommend not too bad see for yourself
Brooke was an amazing and nice worker she has a very sweet soul asking questions to make sure we were sure that we wanted what... we got haven?t ever talked to a subway worker that nice?? Read more