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Reviews for Starbucks in Richland, WA

Shirley Stone 1 year ago
5

The staff is amazing, all of them. Fast friendly, quality service with a smile! They are very busy most of the time so I do... recommend mobile orders! Read more

Dave Riddle 1 year ago
5

Had a wonderful experience. Drinks were great.

Sara Williams 1 year ago
3

The store is like a second family to me. Very friendly. Must try venti blended strawberry lemonade with vanilla bean powder and... whip cream! If you feel adventurous, let the staff get creative with your drinks. You'll be happy and surprised! Music is tooloud. Read more

John Schultz 1 year ago
5

Great coffee and service,but on a budget i would suggest McDonalds for coffee ,any size for $1...its a winner! Yikes!

Mykailla Brewer 1 year ago
4

This Starbucks has been the better one that I've gone to. Staff is very friendly and are quick and professional about any kinds... of questions, requests or complaints. I notice here the staff always seem to be in a great mood and smiles everywhere. Theatmosphere is very soothing and calming. Good place to do school work or study. Very clean. Bathrooms remarkably cleaner thanmost other Starbucks, baristas are also a lot more bubbly and cheerful, they are always smiling and make you feel welcomed. Idon't know if they have vegetarian drinks/food but with them being a Starbucks and being vegetarian is alot more common now anddays, I'm sure the have vegetarian drinks/ food. Would definitely recommend coming to this Starbucks. Read more

James Hamilton 1 year ago
2

During remodeling, a large banner announcing the event blocks the drive thru. Every customer that drives directly to the front... door is unaware. A significant number of people get out of their car, walk to the door and before or after trying the door willsee a 8.5x11 inch paper that in small type announces the store is closed. Then those scores of people return to their car andmove on. If you use the drive thru, you simply drive on. If you use the lobby, you are forced to get out of your car and walkto the door to read the small print. This has been common place in the past few years. "The lobby is closed" in small print onthe door. Due to Covid, short staff, burn out and so forth. Hours have changed frequently. Lobby service has beensporadic. The simple question is why a notice large enough to be read from the driveway approach to lobby cannot be posted? Drive thru customers are privileged to know not to uselessly enter the drive thru, arrive at the window or menu panel and beinformed. Read more

Omer Subasi 3 years ago
5

This store is open from 4:30am to 8pm. In case you need early morning or late afternoon coffee. Staff is lovely and... considerate. The store is cute. Read more

Mariana Karnesky 5 years ago
4

I come to this location most often in the morning before 8 am. They tend to be quote busy but I have good timing with a mobile... order. I have not seen as much of a rush during other times of the day. I enjoy the baristas here and the space is decent forsitting in the dining area. Read more