Reviews for McDonald's in Richland, WA
Manager was making front counter worker do all the work. He was covering drive thru and taking counter orders. That's a lot for... an adult to do, much less a teenager. She needs to be ashamed of herself. Read more
Burger was cold and hard. Not coming back here, has gone down hill in the last 7 months.
You have 6 plus staff on duty and we had to wait for them to cook fries and then they noticed the other part of the order.. ... They could not give you a total at the drive thru window. It was poor service. Read more
My family and I usually come to this location and there have been quite a few times where we have had AMAZING people serve us. I... wish we knew all their names however tonight Sebastian helped us and he was EXCELLENT! Great customer service and went above andbeyond. Thank you Sebastian, you made our experience memorable! ???? Read more
2 egg, sausage, biscuits. NO egg on them. I repeated my order twice. What is so difficult? They never get an order correct. I'm... done. Read more
10:30pm, going through the drive thru, ordered a large 2 cheeseburger combo, got a medium. 10 piece nugget, received 9. Wife's... food had excessive mustard on quarter deluxe, and both of my cheeseburgers were no better. Picture below is a singlecheeseburger. There should be three drops of mustard on this, I'm not picky, love mustard, but the consistency of this entireorder was just bad. I realize it's later in the evening, but really expected a bit more. Read more
Always excellent and fast service. Employees are really nice and always have a smile. Highly recommend this McDonald's as a... place to eat. Read more
Took almost 20 minutes, was parked along with 5 other vehicles waiting on our food. Nuggets were hot, big Mac was delicious but... the fries were cold. Asked for 1 BBQ 1 sweet n sour and 2 honey mustard. Only got 1 honey mustard, but recieved 3 BBQ and 2sweet n sour The crew member ran our order out to our car and was very friendly and apologized for our wait. Read more