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Reviews for Dutch Bros Coffee in Richland, WA

Jennifer Priser-Alford 1 year ago
4

On Veterans Day I was at 496 Keene Rd, location and y'all were slammed. The 4/5 people inside were running none stop. I was so... disgusted with the fellow customers. Worrying about someone getting there's 1st, taking so long, blah blah blah. I hope y'alldidn't take any of it to heart all of you were working hard. Thank you for the smiles and positive attitudes! Read more

Rachel Gardner 1 year ago
5

Go here often the staff is always amazing and remembers my drink order and always puts a smile on my face. Such amazing human... being they have here?? Read more

Zachary Boesch 1 year ago
2

They get two stars because sometimes the barista/o?s can be kind and but majority of the time they are overwhelming busy and... don?t even pay attention to you at this location. On top of that, I just came by asking for a remake on a drink that they made(it was a new one for me but tasted horrible) and they told me they don?t do remakes. Lol, on your company website it says youguarantee the craft tho. So I?m just a little confused on the agenda this location is pushing. Overall, confusing and theydrinks are trashy to be honest. Go to Blackrock coffee or even Starbucks! Yes, I said that. ???? Cold brew here tastes like icedcoffee with sugar added in. Read more

Jennifer Reedy (Goddess-Gwen) 2 years ago
5

Who doesn't love Dutch Brothers it's my very favorite coffee shop in the whole Tri-Cities. We always get the picture perfect... freeze and the golden eagle freeze and a pup cup. My service dog Brutus absolutely loves getting his pup cup he thinks he's soextra special when he gets one. It consists of whipped cream and a dog bone. They also have an app where you can collectpoints accumulatively to get free drinks and if you want to you can send free drinks from your app to a friend. Like I saidwhat's not to love about Dutch Bros. Read more

Jaden King 2 years ago
4

Good drinks but the staff were a little annoying. Filled with your typical highschool/college kids trying to be Hip. If you can... bare the cringe for a brief five minutes it's not bad. Read more

Autumn Fillmore 2 years ago
5

Use to live in Pasco so I always went to the one on Rd 68, and their store is just awful. This location however, is definitely... my favorite. It's a bonus that it's the closest to my apartment. With their drive through structure which is not the best, thebaristas have to be fast and they always succeed in that area. And my favorite drink has never been made anything less thanperfection. My only issue is that they make it so good I tend to end up stopping by a little too much. Read more

Robin Sabri 2 years ago
1

Your ability to listen is horrible! Turning the radio up was rude as ever when I was trying to let you know you gave me the... improper drink. Please be more curious and train your employees properly. Read more

Swerving Lemon 2 years ago
3

Staff are friendly to a fault. Dutch Bros doesn't rank super high on my list because their drinks are scarcely related to... coffee. Get a breve here and it's very hit or miss, as I think they're used to the syrups disguising the fact that they onlypull a good shot by chance? If you're looking for a sweet drink, they're better than Starbucks, at least. Read more